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Black Diamond Casino Review, Black Diamond Online Slot Review in Canada

Black Diamond Online Slot Review in Canada

It appears that over the years, Black Diamond Casino has had several different software suppliers. It’s hard to say why they switched so many times, but as someone who likes to have some consistency when I show up at a casino, that piece of information can be a bit discouraging. As for right now, it seems that Black Diamond has settled on content from multiple suppliers, including Betsoft, Pragmatic Play (formerly TopGame), Visionary I-Gaming and Octopus Gaming.

25 Free Spins at account signup
Deposit Bonuses on your first 5 deposits:
- Deposit 1: 200%
- Deposit 2: 100%
- Deposit 3: 100%
- Deposit 4: 100%
- Deposit 5: 175%

Black Diamond Casino Review

OVERALL RATING:
Reliability:
Software & Games:
Payout Speed:
Customer Service:

Let’s get one thing out of the way right from the start: I don’t like fluffy reviews of anything. Like you, I want to cut through all the crap and get an honest review of any product or service, so I have a pretty accurate idea of what is in store. This is particularly the case of online gambling sites, so be prepared for a review that is detailed, informative, and most of all honest.

Black Diamond Casino has been around since 2009, which should be considered an excellent start. Casinos that care approaching being in business for almost a decade have to have more good things happen to them than bad, but that doesn’t exclude this casino from having somewhat of a checkered past. They are owned and operated by the Engage Entertainment Group out of Antigua, a division of the Deck Group of companies, and they are licensed in Curacao. All this adds up to players likely never finding out the names of any of the actual owners, but since I don’t plan to invite them over for tea, it isn’t that big deal.

Before I dig deep into the review of this online casino, I have to mention one of my aggravations right out of the gate. The URL for this casino is www.blackdiamondcasino.net, which is important to know because if you select the .com address for the URL, you are taken to Zynga’s waste of time social casino games. I am confident you came to play for real money, so make sure to bookmark the Black Diamond homepage, so there isn’t any confusion.

OK, with that little rant out of the way, let’s move on to the review:

Who Can Play??

Most casinos make it very clear to their players on their website who is allowed to play and which countries are restricted from playing. This is not the case with Black Diamond. I have searched all over their site for this information, and I cannot seem to find it anywhere. Having reviewed several reviews of this casino, I was able to piece together the best guess as to the countries that are restricted. They include:

Bulgaria

Canada

Costa Rica

Israel

Netherlands Antilles

Poland

Romania

Russia

Sweden

Ukraine

United Kingdom

It’s probably a good idea to contact the casino to see if your country is on the restricted list before going ahead and creating an account. I can tell you as I am sitting in Canada and able to play the games that even though your country may be listed, it may not, in fact, be restricted in the way you might think.

The Good Stuff

Instant Play Games

In this day and age, having to download a piece of software to your computer is pretty much a non-starter for a lot of folks, myself included, so it is nice to see that Black Diamond offers their games in an instant play mode. For a long, while their casino was download-only, so it seems they have figured out that the rest of the world had moved on and now they are in a competitive position in the very cluttered online casino industry.

The Black Diamond Casino games are also for the most part available to play on mobile devices. Again as they are browser-based games, this won’t present itself as an issue with the different mobile service providers or the various platforms like Android and iOS.

Multiple Content Providers

As mentioned above, Black Diamond Casino brings several different vendors into their lobby. Every software vendor has their own look and feel to their games, so having multiple options to choose from is often a beautiful thing to see when you log into a casino. While the suppliers that Black Diamond has selected aren’t exactly top-tier casino developers, there is still an excellent array of games for you to try. This is most evident in the slots lobby, where you can find dozens of different titles to choose from. Here’s a sample of some of their most popular games:

Video Slots

3 Genie Wishes

7th Heaven

Aladdin’s Treasure

Aztec Treasures

Beowulf

Back Diamond

Black Gold

Charms And Clovers

Daytona Gold

Dragon Kingdom

Dwarven Gold Deluxe

Frankenslot’s Monster

Genie’s Fortune

Gold Diggers

Great Reef

Hercules Son of Zeus

Hot Safari

Kawaii Kitty

Lost

Lost Inca’s Gold

Lucky Seven

Mamma Mia

New Tales of Egypt

Ocean Fantasy

Quest for the Minotaur

Reel Gangsters

Slotfather JP

S Iet Surprise

Tales of Egypt

The Catfather

The Catfather part II

The Curious Machine

Treasure Room

Treasure of the Pharaohs

Trolling for Treasure

Viking and Striking

Voyager’s Quest

Weekend In Vegas

WhoSpunIt Plus

Wild Sevens

Witches Cauldron

Wolf Gold™

Classic Slots

888 Gold

Bankroll Reload 1 Line

Berry Flavors 3 Lines

Big Bang 3 Lines

Bingo Slot 3 Lines

Bingo Slot 5 Lines

Black Diamond 5 Lines

Crazy Pizza

Diamond Progressive

Diamonds are Forever 3 Lines

Fandango’s 1 Line

Fandango’s 3 Line

Fruit Slot 1 Line

Irish Charms

Kings & Queens 3 Lines

Red Chili Hunter 5 Lines

Red White Blue 5 Line

Russian Attack 3 Lines

Sweet’s Surprise 3 Lines

Treasures of Pharaohs 5 Line

Tropical Punch 3 Lines

Tropical Punch Night Dream 3 Lines

Wild Sevens 5 Lines

There should be enough choices there to make most slots players pleased with their decision to join Black Diamond.

Customer Service

Black Diamond Casino seems to have a focus on keeping their customers happy by ensuring that they are reachable at all times. They offer 24/7 customer service by both email and live chat. The live chat option is only available to real money account holders, but to be honest who needs free play junkies clogging up the customer service lines (more on that later).

One other feature that I like is that the FAQ section of the Black Diamond website is actually quite helpful. I like to consider myself quite resourceful, and I don’t need a lot of hand-holding when it comes to making my way around an online casino, so it’s nice to see clear FAQ pages with simple answers.

The Bad Stuff

It can’t all be good, right? I mean, who reads a review of a casino and sees only pleasant things to report and actually believes that crap. Black Diamond Casino is not without their faults, and reviews like this one hopefully will help then fix some of the issues, so I don’t have to be as mean next time.

Withdrawals

Look, I get it. A casino doesn’t want you to walk away with their money if you get in and happen to go on a winning streak. Black Diamond restricts their players to weekly cashout limits based on their VIP Status in the casino. I don’t like the way that works – they don’t ask you to hold back some of your chips as a live casino if you are a new player and win. Here is a breakdown of the withdrawal limits:

VIP Basic Level Members have a C$500 maximum withdrawal limit per week;

VIP Silver Level Members have a C$750 maximum withdrawal limit per week;

VIP Gold Level Members have a C$1,000 maximum withdrawal limit per week;

VIP Platinum Level Members have a C$3,000 maximum withdrawal limit per week;

VIP Titanium Level Members have a C$10,000 maximum withdrawal limit per week;

VIP Master Level Members have a custom maximum withdrawal limit per week

On top of this, there is a hefty amount of information you need to provide to process these withdrawals. Here’s what that looks like:

Valid government-issued photo identification card;

Copy of a recent utility bill no older than three (3) months prior to the submission date;

Front copy of the Card(s) used to fund the Account.

Credit/Debit Card Vouchers of all cards used in the past six (6) months

While I know security is important at an online casino, you shouldn’t need FBI-level clearance to get your winning sent to you. I hope that the site can continue to work to improve this for all of us moving forward.

Promotion Confusion

After I had registered for the site, I received an email from the Black Diamond customer service team, welcoming me to the site. Normally, I like to receive all communication from a casino, so I don’t miss out on any offers, but also to compare what the casino tells me via email versus what is written on their site.

The first thing I noticed in the email was that they claim to have over 1,000 exciting games online. I am no mathematician, but I can’t find 1,000 games any way you add them up when I am on their website. There is no need to pad the stats here, people – I am fine with a couple hundred game options in my casinos.

Second, they advertise in the email a “2200% BONUS on each of your first deposit”. I am already weary of this offer as it seems to be a typo and also in poor English, so I went to the Black Diamond website to confirm the welcome bonus. There are a lot of promotions that look like they change on a regular basis so I won’t list them all here, but let’s look at their Welcome Package.

25 Free Spins at account signup

Deposit Bonuses on your first 5 deposits:
- Deposit 1: 200%
- Deposit 2: 100%
- Deposit 3: 100%
- Deposit 4: 100%
- Deposit 5: 175%

And that seems to be it. No indication of the deposit limits (aside from a line saying there is a minimum deposit required, but no figure attached). This may be the casino trying to keep it simple, but there isn’t even enough information here to clearly tell us if I should make a deposit or not. This is aggravating, and just the fact that someone like me with all the experience I have couldn’t figure this out makes it daunting for first-time players.

The UGLY Stuff

Here’s where I have to roll up my sleeves and get a little dirty with Black Diamond Casino. I am, for the most part, a table games player. When I sign up for a new casino, I like to have a look at all the games a casino has to offer and then maybe try out a couple of hands with play money. This gives me a feel for the speed, card sizes, animations, etc. so I am not distracted when it comes time to play for my real cash.

I was happy to see loads of table games available at Black Diamond (more on that later), but then I went to sit at one of the games and was informed that I did not have enough funds to play the game. The site then prompted me to make a deposit. Hey, let’s not get too frisky here, Black Diamond… I am here to test out the goods first, ok? Now I was on the hunt for my play money balance…and I found nothing. No play money versions of their games. WTF? You cannot be serious.

It took me a while to figure out that I could generate an account balance with my 25 Free Spins, which I could then use as “real money” at the table games. This is bullshit. I don’t want to have to scurry through 25 spins of Slots just to try out the table games. And then when I go back to the blackjack table I tried to play earlier, am I playing with money I can cash out? Or play money? Or bonus money? All of this actually put me off my first gaming experience at Black Diamond, and I am recommending that they put a genuinely free play option in for their games, so they don’t scare away possible depositors.

Casino Game Catalog

I already gave you the list of all the slots games earlier in our review, so here is a list of all the other games you will find at Black Diamond Casino:

Live Dealer Casino Games

I love live dealer games. I am not shy about admitting that fact; the sight of an actual dealer makes me feel like I am in a real casino rather than just playing a video game. I also love watching these dealers have to deal those ridiculously oversized cards they use so I can see the numbers…it must take some special training to now mess that dealing up. Oh…and a little eye candy doesn’t hurt late at night either.

Black Diamond Casino spreads the following games via their live dealer casino:

American Roulette

Blackjack Classic

Super 6

Baccarat

Roulette

Table Games

I am always looking for something different at a blackjack table, as I find the standard game to be boring at times. Of course, I know all the bonus features are designed to give the player more attractive betting patterns but always increase the house edge, but I don’t mind. As long as I am informed of the game’s rules, I can make a decision as to whether or not to play.

Black Diamond Casino has a full selection of table games in their casino, and you can clearly see that they are looking for players like myself who are attracted to the bells and whistles of bonus games. Here’s what they offer today:

Double Exposure Blackjack

Baccarat

Electronic Roulette

Royale BlackJack

Roulette Titanium

Multihand Blackjack

Crystal Roulette

Roulette Black Diamond

Zoom Roulette

Vip American Roulette

European Blackjack

American Blackjack

Common Draw Roulette

Vip European Roulette

European Roulette

Video Poker

I am going to try, to be honest here – I am a video poker junkie. I love to play the game and find myself playing all the time when I get bored. I had planned on writing a lengthy review of the video poker variants at Black Diamond, but then I got on a roll at Multi-Hand Bonus Deluxe…and kinda ran out of time. The gameplay speed seemed excellent to me (certainly good enough to take my money), and Black Diamond definitely have enough versions of the game to keep everyone interested.

Pyramid Jacks Or Better

Multi-hand Double Jackpot

Multi-hand Bonus Deluxe

Joker Poker

Deuces and Jokers

Deuces Wild

Jacks or Better

Multi-hand Double Bonus

Pyramid Bonus Poker

Pyramid Joker Poker

Pyramid Aces And Faces

Pyramid Double Jackpot

Triple Edge Poker

Tens or Better

Multi-hand All-American

Bonus Poker

Three Card Rummy

Bonus Deuces

Split Way Royal

Double Bonus Poker

Pyramid Bonus Deluxe

Deuces And Jokers

Multi-hand Jacks Or Bet

Oasis Poker

Pyramid Deuces Wild

Jacks Or Better

Multi-hand Joker Poker

Pyramid Double Bonus

Multi-hand Bonus Poker

Poker3 Heads Up Hold’em

Multi-hand Deuces Wild

Other Games

Banking

Black Diamond Casino offers all of the most common deposit and withdrawal methods, which will be restricted by whichever country in which you are registered. The minimum deposit at this casino is $10. Here’s a summary of what methods are offered:

Deposits:

Visa

Mastercard

American Express

Maestro

Skrill

Neteller

ecoPayz

Bitcoin

Withdrawals:

Bank Wire

Neteller

Skrill

ecoPayz

Paper Check

E-Check

Promotions

The promotions at Black Diamond Casino seem to be all over the map. There have been rumors of major promotions either not being paid out or being faked in the past, but let’s just assume for the sake of this review that the current promotions are legit until I hear otherwise. There are currently about 8-10 ongoing offers on the site, but I am going to focus on a couple of the more attractive ones:

Welcome Package

I mentioned this bonus package earlier in the review, but here it is again. There isn’t much to the welcome package at Black Diamond, but that is fine as long as you don’t’ mind a simple promotion. You will receive 25 Free Spins at account signup without making a deposit, which is limited to specific slots titles. After that, should you decide to make a deposit, the site offers different bonuses for each of your first few deposits:

Deposit Bonuses on your first 5 deposits:

Deposit 1: 200%

Deposit 2: 100%

Deposit 3: 100%

Deposit 4: 100%

Deposit 5: 175%

Smokin Aces Blackjack Tournament

This looks to be a promotion that rewards players for activity at the blackjack tables. Here’s how the casino describes it:

Take a seat and join the hottest monthly Blackjack tournament around! Every month you are invited to battle it out in our Smokin Aces tournament. Each day place as many bets as possible to grab a spot on the exclusive leaderboard. The players with the most bets will take the top spots for the chance to win C$21,000 CASH each month! Enter today and become an elite Blackjack player!

I put aside 21K in CASH for the winner, and I double up prizes with another 21K in CASH for the rest of the top ten players!

Now, I must admit I am a bit confused by a couple of things here. First off, the promotion claims to pay out the prizes in Canadian dollars, which I can only assume is being updated with geolocation based on where I have logged into the site. That does seem a bit suspicious as I believe the promotion is meant for everyone across their player base. Second, the promotion does not culminate in a tournament, it really is more of a leaderboard promotion, paying out $42,000 in total to the top ten players. There is a leaderboard on the site, but it doesn’t seem to be updating correctly.

I really hope this is a promotion they can sort out from an administrative aspect because I love a good leaderboard style of offer and making it a blackjack-focused one is right up my alley!

500k Guaranteed Slots Leaderboard

This promotion just seems a bit far-fetched. It appears to be a promotion for high rollers, with the minimum deposit to qualify for the leaderboard set at $1,000. Then as far as I can tell, the promotion runs on a weekly basis, with players earning points for every dollar they wager in slots for the 48 hours between Friday 12:01 am and Saturday 11:59 pm.

With the first prize of $150,000, this is a no brainer for me – the risk of $1,000 in deposits is worth it to try to take a run at all these prizes. Having said that, I cannot find a list of winners of this promotion anywhere online, so I am a bit concerned that this may be a bit of smoke and mirrors and the Terms and Conditions will make this a sucker’s promo. Black Diamond, I am counting on you to keep this a legit promotion, or the updated review of this site may end up being a little more vulgar.

For a look at all the current promotions on Black Diamond, you can visit their promotions page on their website.

Would I Sign Up At Black Diamond Casino?

Black Diamond Casino has seen a lot of change in the years since it opened in 2009, and while there have been a few complaints found on forums, many of them seem to be older complaints or ones that have been resolved by the casino itself.

The casino has an excellent selection of games to play, featuring multiple software vendors which provide a lot of different content across the slots games menu. As for the table games, they are serviceable but not the best I have seen by a long shot. The graphics are simple, but the hands are dealt quickly, so for those of you who like to focus on playing, then they will probably work for you.

Black Diamond’s promotions are disappointing, especially the welcome bonus. I know these promotions often change, but you will find much more aggressive promotions on other websites that I have reviewed here at Legit Gambling Sites.

The lack of an easy free play option is incredibly frustrating and short-sighted. Black Diamond should know that players want to try out their games in a fashion that suit them, not the casino. Jumping through hoops (or spins) to accumulate bonus chips with which to play is an old tactic one I don’t particularly care for.

Overall, Black Diamond Casino is a workable casino for those who don’t want any bells and whistles and who are fine with an older style of table game play. For the reasons explained in this review, I can give Black Diamond Casino a passing grade, but barely – it might be worth it to you to spend some more time reading some of our other reviews before you make a deposit at this casino.

Black Diamond Casino

Play in Black Diamond Casino on mobile, tablet
Mac or PC

Classic slots, advanced slots, live casino games, table games, and video poker are catered by Black Diamond Casino exclusively to lovers of Betsoft, Octopus Gaming, and Vivo Gaming, the three software providers represented at the venue. Other than the masterfully crafted range of games for high-quality online casinos, Black Diamond Casino impresses with its never-ending bonuses, responsive customer support, multi-tiered VIP services, and quick payments.

More than 20 years of experience in the gaming business industry, as well as numerous international security certificates and awards, made Black Diamond Casino one of the best places to play the games by Betsoft, Octopus, and Vivo.

Black Diamond Welcome Bonus Explained in Numbers

The Theory of Welcome Bonus

A welcome bonus is a certain amount of money credited to your account upon registration. Only new players are entitled to the welcome bonus since it is used by casinos to encourage newcomers. It can take different forms, but it’s usually a predefined percentage of your initial deposit, for example, 100%, 200%, or more, along with (sometimes) free spins and other perks.

For example, a 100% welcome bonus will double up your first deposit, a 200% welcome bonus will triple your first deposit. A 100% welcome bonus added to the first deposit of CA$300 will grant you a total of CA$600.

You cannot cash out the welcome bonus money until you complete the wagering requirements.

There’s usually an upper limit to the amount of money that can be won with your bonus funds and free spins.

Wagering requirements

Wagering requirements are a multiplier that represents the number of times you have to play through your welcome bonus to be able to withdraw your winnings. For example, 50x wagering means you have to play through the bonus amount 50 times before you can cash it out. The lower the wagering requirements, the easier it is to turn your bonus money into real money.

Important: different games have different contributing percentages towards wagering requirements. For example, if the card games at the casino contribute 50% towards wagering requirements, and you’ve grabbed a CA$100 welcome bonus with the 25x wagering, then you will have to bet CA$5,000 in total on these card games (not CA$2,500 as it would be if the card games contributed 100%) to play through your bonus money.

How Does a 750% Welcome Bonus + 110 Free Spins Work at Black Diamond Casino?

The welcome bonus (welcome package) is added to the first three deposits as follows:

1st deposit: 200% bonus + 30 free spins.

2nd deposit: 250% bonus + 50 free spins.

3rd deposit: 300% bonus + 30 free spins.

And unlocks for cashouts once the 25x wagering is completed. The maximum amount of money that you can win with free spins is $200 (that is, you won’t be able to cash out more than $200 of bonus winnings).

The conditions and the availability of the welcome bonus offer can change – visit the casino website for the most relevant information.

Exploring Black Diamond Games Options

Black Diamond Casino provides an unrivaled collection of classic and video slots along with pretty standard table games, the ones that you would expect to see at a high-profile gambling hub. Among the hottest titles are Fa Fa Twins, Charms and Clovers, Good Girls, Bad Girls, Legend of the Line, etc., but all items are equally well done and definitely worth your attention. Black Diamond Casino also provides video poker, 6 live dealer games, and live races, the latest addition to the casino’s portfolio.

Software Developers at Black Diamond Casino

Maximizing the quality of its games, Black Diamond Casino focuses on three leading software developers – Octopus Gaming, Betsoft, and Vivo. The latter one delivers solely blackjack and roulette, whereas the former two have slots as well.

Slot Games Collection

Whether you love classic or advanced slots, you will be able to find your beloved game in no time. The overall collection of slots encompasses hundreds of items, among which are well-known titles and new ones. To find the slot faster, navigate either to the ‘Classic Slot’ tab or to the ‘Slots’ tab and order the slots by the software provider, alphabetical order, popularity, or date of release.

Classic slots. Cherries, sevens, clover leaves, statues of pharaohs, cards… you might be interested in plunging into classics. Be it a single-reel, 3-reel, or 5-reel classic slot that you seek, you will find it in seconds in the collection of a few dozen slot titles. Lucky Seven, Three times the Riches, Treasures of Pharaohs, Big Bang 3 Lines, Crazy Pizza, and other popular classic games – all in all, 35 items – are at your disposal.

Video slots. There are 162 video slots here, all of them are top-notch games by Octopus Gaming and Betsoft. The most popular titles are Fa Fa Twins, Charms and Clovers, Good Girls, Bad Girls, Legend of the Line, and Aladdin’s Magical Treasure, though you can expand this top-5 further via the ‘Top Games’ filter.

Jackpot slots. Jackpot games are Charms and Clovers, Good Girl, Bad Girl, Legend of the Nile, Faerie Spell, Reels of Wealth, to name a few. These games may or may not have a Progressive Jackpot increasing as players spend money on slots. Once the Jackpot is triggered, the accumulation starts all over again.

Last but not least, you can play the lion’s share of the slots in the free mode without registration. Just hover the mouse over the slot you want to play and click ‘Try now’ to launch the free-credit game on your PC or mobile.

Set Up For the Table Game

There are 16 table games at Black Diamond Casino – Keno, Zoom Roulette, Multihand Blackjack, Royale Blackjack, Roulette Titanium, Electronic Roulette, Roulette Black Diamond, Common Draw Roulette, European Blackjack, Crystal Roulette, American Blackjack, Double Exposure Blackjack, Super 7 Blackjack, VIP European Blackjack, VIP American Roulette, and Baccarat. Most table games can be played for free.

Live Dealer Games for Real-Life Experience

With versatile live gaming options at Black Diamond Casino, you can feel the same thrill & excitement that you feel when playing face to face with live dealers at brick-and-mortar casinos. Actually, there’s no difference except for the fact that you’re playing from the comfort of your home and you don’t need to waste time on a trip to the venues. Live Dealer Games include Blackjack VIP, Live Roulette, Roulette VIP, Roulette, and English VIP roulette. You cannot play live dealer games for free.

Mobile Options for On-The-Go Users

Mobile compatibility has long become a MUST, so, of course, all games are equally good-looking on Windows, Android, and iOS. Whether you access the casino from your computer, mobile, or tablet, you will face a neat, user-friendly, and intuitive website and game design.

Important Details of Black Diamond Casino

Games aside, there are other no less important factors affecting the choice of casino. Below you will find the most important details on the sign-up process, security, payouts, customer support, and restrictions. If so, read on.

Signing Up Process at Black Diamond Casino

To register at Black Diamond Casino, click on ‘Join Now’ in the upper right corner of the website or ‘Join the Fun’ in the welcome bonus ad banner. On the registration page, specify your username, password, email address, and currency and click on ‘Sign me up’ to finish the registration.

If you have forgotten your username or email address, contact the security department at [email protected] You will receive further instructions by email within 24 hours.

If you have forgotten your password, select ‘Login – Forgot login Details,’ enter your information, and click on ‘Next’ to get an email with a link to reset your password.

If any other issues occur, contact [email protected] for help.

Licensing and Encryption

Black Diamond Casino is a Curacao-licensed casino owned by Deckmedia N.V. along with Box24 and SlotoCash. The casino is McAfee-Secured, Norton-Secured, and has the Security Standards Council seal. All data is protected by the latest SSL-encryption technologies. The employed security measures guarantee that your information is protected from unauthorized access.

RTP Rates

RTP (return to player) is the amount of money that the game returns to you in the form of winnings. The higher the RTP, the less the advantage of the casino (there are no games with an RPT higher than 99% for obvious reasons). The RTP of the slots and games at Black Diamond Casino is game-specific and usually about 95-96%. However, there are some games with an RTP of 98% and even higher.

Customer Support and VIP Programs

Customer support operates round-the-clock. If any questions or issues arise, send an email at [email protected] The website does not provide a live chat.

There is a 6-tier VIP program at the casino. You can take advantage of different perks depending on your VIP tier – Basic, Silver, Gold, Platinum, Titanium, or Master. The perks include birthday treats, higher betting limits, VIP tournaments, exclusive bonuses & promotions, increased free bonus withdrawal limits, etc. (actually, anything that makes sense for you as a player).

Available Languages and Restricted Countries

The casino supports English, French, German, and Spanish. The list of restricted countries is available in the Terms & Conditions, paragraph 3 ‘Your Obligations as a User.’

Payment Options at Black Diamond Casino

Black Diamond Casino offers fast & secure banking methods that ensure your transactions are safe and cost-effective. However, banking methods are country-specific, meaning the availability of this or that payment gateway depends on your place of residence. The casino guarantees that no gaming-related content – that is, terms such as ‘gaming’ or ‘casino’ – will pop up in your financial statements.

How to Deposit to Black Diamond Casino?

To deposit funds to the casino, proceed to the ‘Deposit’ tab and pick your preferred deposit method. Black Diamond Casino accepts payment via VISA/MasterCard debit and credit card, EcoPayz (electronic wallet), and bitcoin. The minimum deposit amount is only $10, which makes the casino comfortable for low-bettors. Deposits are processed immediately.

Withdrawal Methods and Withdrawal Time

The only two supported withdrawal methods are Bank Wire and Checks, electronic and paper. Withdrawal requests are reviewed from Monday to Friday within 72 hours from the moment you requested a withdrawal, but sometimes it can take up to 3 business days.

Withdrawals are made within 3-5 business days after the withdrawal approval (the payment review is required to make sure you haven’t violated any of the casino rules; you might be asked for additional verification in some specific cases). The maximum withdrawal amount for electronic checks is $100, for paper checks – $300. The maximum withdrawal amount per week is $4,000.

Currencies Accepted at Black Diamond Casino

Black Diamond Casino accepts Euro, Argentine peso, Brazilian real, Canadian dollars, Tunisian dollars, U.S. dollars, and South African rand. You are asked to choose your currency at the time of registration.

Summing Up Our Thoughts on Black Diamond Casino

Black Diamond Casino is a Curacao-licensed gambling platform catering to lovers of Betsoft, Octopus Gaming, and Vivo Gaming. Whether you are a fan of old-school slots resembling the notorious one-armed bandits that were so popular a few decades ago, or you prefer advanced slots, you will find a lot of them at Black Diamond. As for the table games, the range isn’t that impressive, but quite enough to quench your thirst for excitement, even if you crave jackpot games or live dealer games. That said, being limited to only 3 software providers, Black Diamond Casino is rather an exclusive than a ‘one size fits all’ casino.

Black Diamond Casino Review for 2021

The following is our Black Diamond Casino review. If you’re interested in playing here, I recommend you read our review to the end. We cover important details you’ll want to know first, such as:

A little bit about their background.

Banking options you can use.

Our overall thoughts and recommendation.

Our goal is to help you decide if Black Diamond Casino is a good fit BEFORE you sign up and make a deposit. So, get to reading our review and we’ll see you at the end.

Established in 2009

Website – BlackDiamondCasino.net

Licensed in Curacao

Email – [email protected]

Telephone – 855-396-1897

Lots of tournaments

US Friendly

Fast payouts

No live dealer games

No mobile casino

Limited payment methods

Company Info

Here are some details behind Black Diamond and the people who own and run them.

Who are they? Are they licensed and regulated?

Black Diamond Casino launched in 2009. They’re owned and operated by Deck Media, along with other properties like Spartan Slots and Slots Capital Casino.

Have they had any complaints, scams or scandals?

They have 9 complaints on AskGamblers.com. When I looked, one was still in mediation and two others were unresolved. But of the two unresolved complaints, not only were they old – one was from 12/2014 and the other from 1/2015 – but Black Diamond responded to both. They concluded that both players were trying to pull fast ones – one blatant fraud, and the other bonus abuse.

Granted, this is Black Diamond’s word against the players’, but think about it like this -- if Black Diamond wanted to hide or screw players over, would they participate on a public forum, much less respond to player complaints?

Other than that, there are no problems I know of. I’ve mentioned in our other reviews some of the issues people have with the company and some of their properties. But I feel they’re overstating things.

If you look around the web, at either Black Diamond or Deck Media, you’ll see that they’re not on any blacklists. Not only that, but many of Deck Media’s properties, including Black Diamond, are either endorsed or accredited at many legit review sites, including Wizard of Odds and Casinomeister.com.

I trust their judgement. You can, too.

Who Cannot play here?

Players from the following countries cannot play at Black Diamond Casino:

Afghanistan

Guinea-Bissau

Somalia

American Samoa

Haiti

Angola

Hong Kong

Sudan

Belgium

Iran

Syria

Burundi

Iraq

Tajikistan

Cambodia

North Korea

Zimbabwe

Guadeloupe

Chad

Libya

Turkmenistan

Chinese Taipei

Martinique

Congo Republic

Monaco

US Virgin Islands

Democratic Republic of Congo

Myanmar

Uzbekistan

Eritrea

Netherlands

Venezuela

France

Puerto Rico

Guam

Singapore

Bulgaria

Greece

Italy

Romania

Israel

Turkey

Yemen

French Guyana

Philippines

How do you reach support?

Banking Options

Deposit Options

Here are the banking options you can use to make a deposit:

Visa

MasterCard

American Express

Easy Debit

E-Check

Bank Wire

Money Transfer

One option I’m surprised not to see is bitcoin. It seems like this is hit or miss across Deck Media’s network. Especially since they accept US players – you’d think bitcoin would be standard.

Withdrawal Options

Here are the options you can use to cash out your winnings:

The minimum cash out is $100. Fees range from $10 to $30, depending on the option you use and the amount you’re cashing out.

Promotions

Black Diamond doesn’t have a ton of big promotions outside their welcome bonus. But they do have several daily offers you can claim, as well as a VIP program you can participate in.

Here are the details behind each of their evergreen offers, including details about limits, playthroughs and any thoughts I have about them.

Welcome Bonus

Get a 500% match bonus on each of your first 5 deposits. On top of that you’ll get 25 free spins.

This sounds like a generous offer. But one thing I don’t like is how vague Black Diamond is about how it works. They don’t make it clear how much you can get with the bonus, nor do they mention it on their bonus terms page.

I found the details on another website. The most you can claim with this offer is a max of $5,000.

They also don’t make it clear what the rollover is. They list 3 different rollover requirements. The one that applies depends on the offer you’re claiming.

99 times the Bonus amount to request a withdrawal from free Bonus Money

75 times the bonus amount and the maximum withdrawal limit from a Sign-up Bonus is €100 to request a withdrawal from a Sign-up bonus

To request a withdrawal, you must wager a minimum of 25 times the deposit amount and 25 times the corresponding Bonus amount

Since they distinguish each rollover with welcome deposit bonus, bonus money or a sign-up bonus, I think it’s safe to assume the rollover for the welcome bonus above is 50x.

And keep in mind that each game contributes a different amount. Here’s a chart showing how Black Diamond does things:

The contribution rate is 100% for all slot games.

The contribution rate is 20% for video poker.

The contribution rate is 10% for roulette, casino war, mini-baccarat, keno and weed whacker.

The contribution rate is 2.5% for blackjack.

I emailed support for clarification on their rollover – they weren’t much help. This is all they had to say:

For further information you can always check our website.

I replied, asking for more clarification – for them to be more specific. But all they did was send me the same reply.

Welcome Bonus

Black Diamond offers daily deals. Each day there’s something different for you to claim. For example, on Wednesday you can claim:

And here’s what you can claim on Friday:

A 250% match bonus on any deposit of $250 or higher.

A 150% match bonus on any deposit up to $200.

Some days have more offers than others. But no matter what you’ll have a deposit bonus ready for you – if you want it.

Tournaments

Black Diamond also runs several tournaments. They have 4 different options going right now. Those include:

Charms and Clovers

Sports Memorabilia

$15k Guaranteed

$200k Guaranteed

For each of these, you play a game like slots or blackjack – whatever the tournament allows – and you get points for every bet you make. Your accumulated points will earn you a spot on their leaderboard. The higher up you are on the leaderboard, the more prizes you (can) win. Some tournaments pay out multiple spots, while in others you need to have the most points to win the prize.

VIP Program

They have a multi-tier VIP program. There are 6 tiers in all, which include:

Bronze

Silver

Gold

Platinum

Ultimate

Ultimate+

They don’t share many details about what it takes to reach each tier, or what you get. All they say is you get access to more games, exclusive offers, tournaments and larger bonuses.

Promotions Summary

I’m a fan of larger match percentage bonus because you get more bang for your buck. In this case, you get $5 for every $1 you deposit.

I also like the daily bonuses and tournaments. Black Diamond gives you several reasons to come back and play often.

But I DON’T LIKE how vague they are. They don’t make it clear the max bonus you can claim, nor do they make it very clear what the rollover requirements for the welcome bonus is. And when I tried to get clarification via email, they sent me what appeared to be a template email – as if they didn’t read my email at all.

This would make me slightly worried about what I’d be getting myself into when I signed up, much less made a deposit and claimed a bonus. How do you know the offer is right for you if you don’t have all the details? This is stuff you want to know BEFORE you sign up.

Casino Games & Software

Black Diamonds gets their games from a variety of software providers, including Rival, Betsoft, Parlay and Pragmatic.

The benefit is the volume of diverse games you’ll get to choose from.

The downside is they continue to work with Betsoft despite Betsoft having issues with their progressive jackpot machines. The short version is they’ve denied winners their payout after hitting a jackpot for bogus reasons. And certain jackpots cannot be won due to a programming error. Those are the biggest of the several issues they seem to be having. You can learn more about them on vegasclick.com/online/betsoft-jackpot-issue.

Our sources say no. They simply suggest you avoid playing the progressive machines.

I’m not sure that’s good enough for me. You have to question Black Diamond’s ethics if they continue to work with companies who have faulty games and stiff players who win. What’s going to happen if you play a progressive from a different software company, and they don’t pay? Or, what happens if there’s an error?

Is Black Diamond going to step up and pay?

They should. But history has shown that few online casinos do so.

I point this out to be 100% transparent. It’s up to you if this is enough for you to avoid their casino and play elsewhere, or if you can look past that and simply avoid their progressive slots.

If you fall in the latter group, we’ve listed all their games below so you’ll know what to expect when you sign up.

Video Poker

All American -- Multi-Hand

All American -- Progressive

Bonus Poker

Bonus Poker Deluxe -- Multi-Hand

Bonus Poker -- Multi-Hand

Deuces & Joker Poker -- Multi-Hand

Deuces Wild

Deuces Wild -- Multi-Hand

Double Bonus

Double Bonus -- Multi-Hand

Double Jackpot -- Multi-Hand

Double Joker Poker

Draw Five Poker

Jacks or Better

Joker Poker

Joker Poker -- Multi-Hand

Split Way Royal

Tens or Better

Pyramid Poker -- Jacks or Better

I like seeing so many options. However, keep in mind the only difference between some of these is whether or not they’re single or multi-hand games, or if they have a progressive jackpot.

That said, even without the duplicates this is a solid selection of video poker machines. I think most people will be happy with it.

Blackjack

American Blackjack

Super 7 Blackjack

Single Deck Blackjack

European Blackjack

I’m surprised at how few blackjack options there are. You’ll find double this at most (US) online casinos. Especially considering all the software companies they work with. But I’d guess that most people will be fine with it. Only hardcore enthusiasts will want to consider playing elsewhere.

Table Games

Baccarat (Betsoft)

Casino War (Betsoft)

Caribbean Stud Poker (Betsoft)

Let it Ride (Betsoft)

Red Dog (Betsoft)

Roulette (Betsoft)

Craps (Betsoft)

Pai Gow Poker (Betsoft)

Pontoon (Betsoft)

Three Card Poker (Betsoft)

Spanish 21 (Betsoft)

Oasis Poker (Betsoft)

Draw Hi-Lo (Betsoft)

Predictor (Betsoft)

Poker 3 (Betsoft)

21 Burn Blackjack (Betsoft)

Baccarat (Rival)

Casino War (Rival)

Craps (Rival)

Pai Gow Poker (Rival)

Keno (Rival)

Scratch Cards (Rival)

Sudoku (Rival)

Casino War (Pragmatic Play)

Roulette (Pragmatic Play)

Keno (Pragmatic Play)

Double Exposure (Pragmatic Play)

Baccarat (Visionary iGaming)

Roulette (Visionary iGaming)

EZ Baccarat (Visionary iGaming)

Blackjack Early Payout (Visionary iGaming)

Super 6 (Visionary iGaming)

Let it Ride (Rival)

Red Dog (Rival)

Roulette (Rival)

You’ll notice the software company names next to each game. I left that so you can see one of the perks to working with multiple companies – more games to play. And even though some of these are duplicate games (from different software providers), this would still be an impressive and unique list if you removed them.

Live Dealer

Another thing I liked seeing are the live dealer games. Not every US casino offers them. So, this might be reason enough for some people to check them out.

Slots

Arrival

Great 88

Paco And The Popping Peppers

Black Diamond

Lions Roar

Crazy Jungle

Wild Sevens

Birds

Good Girl, Bad Girl

Greedy Goblins

More Gold Diggin

Diablo 13

Witches Cauldron

Alkemor’s Tower

Dr. Jekyll & Mr. Hyde

A Night In Paris Jp

Heist

7th Heaven

Barbary Coast

Event Horizon

Red White Blue 5 Line

Arabian Tales

Fruit Zen

Madder Scientist

The Exterminator

Frankenslot’s Monster

Scary Rich 3

Slotfather Jp

Forest Treasure

Mamma Mia

At The Movies

Viking & Striking

Carnival Of Venice

Fruit Slot

Fruit Slot 5 Lines

Red White Blue 1 Line

Transylvania

Daytona Gold

Under The Bed

Wild Sevens 1 Line

Sugarpop

Lotto Mania

Ocean Fantasy

Enchanted Jp

Fandango’s

Mad Orchestra

Black Diamond 5 Lines

Treasures Of Pharaohs 5 Line

Wild Sevens 5 Lines

Bankroll Reload 3 Line

Lost Inca’s Gold

After Night Falls

Bingo Slot 3 Lines

Beauty Salon

Forest Frenzy

Diamonds Are Forever 3 Lines

Gypsy Rose

Sushi Bar

Black Diamond 3 Lines

Lucky Number

Fruit Slot 3 Lines

Under The Sea

Black Diamond 1 Line

Mega Gems

Dwarven Gold

Lucky Fishing

Treasures Of Pharaohs 1 Line

Viking Age

Lucky Seven

Tropical Punch 3 Lines

Diamond Progressive

And More!

This is an impressive list of slots. You’ll get a little bit of everything here ranging from 3-reel classics to 5-reel video slots to progressives, slots with bonuses, features and a whole lot more.

Outside of their progressives, Betsoft’s 3D slots are worth checking out. They’re a lot of fun if you prefer slots with fancy graphics and fun bonus rounds.

Rival is known for their slots, too – specifically their i-Slot series. These slot machines have a running storyline where the game, reels, bonus rounds, etc. change with the story. A neat feature is the ability to stop playing, but then come back later and start playing where you left off.

The bottom line – there’s a ton to do here, even if you decide to skip their progressives.

How do you access their games?

You have a couple options.

If you’re on your computer, you can download their software or you can play from your browser. I prefer the no download ‘browser’ option usually. However, keep in mind you may have a slightly smaller selection of games to choose from compared to the download. It’ll still be enough for most people, but it’s something you’ll want to consider beforehand. You might even have to download their software first to see if it’ll make a difference to you.

You can also play from your mobile device. When I checked their site out, it looks like it’s mobile responsive – you’ll play the games directly from your browser, so there’s nothing to download.

Both Apple and Android devices are supported. And since they use Betsoft, I know some Windows and BlackBerry devices are supported, too, though these are more hit and miss.

Conclusion

Black Diamond’s not bad overall. But I do wish they’d make a few changes:

They should make their bonus and bonus terms clearer.

They should accept bitcoin.

They need to improve their email support.

They should drop Betsoft. Or, at the very least drop the (progressive) games that are malfunctioning.

The bottom line – there are better options, but how much better is hard to say, and it sort of depends on what you’re specifically looking for from an online casino.

Black Diamond Casino Review

Black Diamond Casino has been founded in 2009 after it received the Curacao Gaming license and since then it became one of the best places to chase the luck online! The casino is the part of Engage Entertainment Group out of Antigua, which is a serious and responsible group that is known for fair and random gambling. The operator started with several software providers. However, these changed overtime before the operator agreed with 4 different providers. We will start this review with the bonus promotions that you can get, then we will continue on with the payment methods and games before we wrap things up with the customer support and FAQ section.

What bonuses can you get in Black Diamond Casino?

Black Diamond Casino is known for the bonuses that may change on a daily basis so you should keep an eye for the changes in the promotion page. At the same time, there is a welcome package that is available to all players and all of them get the matchups on the deposits. But, the matchups are enormous ones! The first deposit you make gets you 200% matchup, the second gives 100%, as well as the third and fourth, while the fifth deposit awards you with the additional 175% matchup! All of these come with 25x wagering requirements.

Besides these promotions, you can also get 25 free spins that you can use in slots games. Once you sign up for the account, you will receive these 25 spins on your account but you will be able to use these once you confirm the identity. You are able to withdraw any profit made with the free spins. Therefore, you have a chance to play for free until you practice a bit or you can even make a profit right away once you start with the free spins!

In addition, Black Diamond Casino offers a fantastic VIP membership, where you have 6 levels to progress. However, to earn the invitation (since you can become VIP only via the invitation), you need to stay loyal and play for a while in this place before the staff recognizes you and your habits. Once you “pay your dues” you become the VIP. There are Bronze, Silver, Gold, Platinum, Ultimate, and Ultimate+ levels, where each one has its own features. Though they do not have a lot of information presented publicly, we know that the VIP membership earns you access to exclusive tournaments and special bonuses.

Deposit Bonus	C$5000
Minimum Deposit	C$10
Bonus Wager	Up to x35
Bonus Type	No deposit bonus: 25 FS
Mobile Version	Android, iPhone, Tablet

Black Diamond Casino Payment Methods

Everyone wants to load money in an easy and convenient way and that is the first thing that players look when they decide to stick to an operator. Black Diamond Casino offers you only three ways to fund your account and these are VISA, MasterCard, and Bank Transfer. Honestly, the players expect more than this. But, in return, they enjoy instant deposits and very fast withdrawals, which are completed usually in 3 business days, unless you request it during the weekend. Also, there are no hidden fees on your deposits/withdrawals so you get what you pay, as they say.

What games can you play in Black Diamond Casino?

As we said, the Black Diamond Casino used only one or two operators in the beginning, before it introduced a few additional ones as they wanted to expand their offer. At this moment, the casino has agreements with Pragmatic Play, Parlay, Rival, and Betsoft, which are some of the best-known software providers that are known for the high-quality titles. The providers offer progressive jackpots, table games, and live games. Do not get confused if you bump into the same titles from different providers as they work on the games separately. We highly recommend you to try all of the games.

When it comes to the games’ library, there are numerous slots games as this casino is a well-known pokies place and therefore the focus is on this type of game. You will encounter titles like Jackpot Inferno, Blue Ribbon, Atomic Meltdown, Mata Hari, Zoltar Speaks, Aeronauts, Beer Fest, Shark Week, The Mask, Willie Nelson, Royal Elephant, and many more unique and high-quality games. However, there are other types of games as well. You can play American roulette, Jacks Or Better, Classic Blackjack, poker, video poker titles, baccarat, craps online and other table games that are an inevitable part of every good ecoPayz casino .

Speaking about the overall gameplay, graphics, and effects, we have to say that the games feature fantastic gameplay that does not slow down or bug when you have a lot of details/objects in the scene. Plus, the sounds are authentic and realistic, and you will feel for a moment that you are in the real casino. At the same time, all games have high RTP. It means that you will often win that you would lose since Return To Player percentage shows the amount of money that operator pays out to the players. Higher the RTP, the more chances you have for winning.

Are there live dealer games in Black Diamond Casino?

Yes, thanks to partnerships with the mentioned software providers, Black Diamond Casino offers its players live dealer games, which are streamed from the specialized studio. The croupiers are professionals who have a lot of experience in the gambling industry, so you will feel just like you should if you were in the brick-and-mortar casino. You can play blackjack, roulette, and baccarat. However, there are several versions of these so you will not get bored after a while. You can also communicate with the dealers through the chatbox. Not too many of the operators can offer some of the games, so we can say that they did a great job when it comes to the live dealer games.

Black Diamond Casino Mobile Gambling

Black Diamond Casino had the dedicated software that the developers developed for players so they could play on their mobile phones. As the technology progressed, they started looking for the way to improve the overall experience and with the HTML 5 expansion, Black Diamond Casino introduced the direct play. Instead of download, players could now access it immediately. This increased the number of mobile players and developers did their best to cover all the games on the mobile platform. Therefore, you can play all the games that you play on a PC also on your mobile device.

The developers did a great job and they have covered all the known operating systems, including Android, iOS, Windows and BlackBerry. The principle is the same for all – open the mobile browser, load the URL of the casino, log in and start gambling right away. You can also make deposits and request withdrawals. The process works the same way it does if you play on PC. Also, Canadian gambling sites on mobile devices can get you exclusive offers and promotions that are designed just for mobile players!

The customer support in Black Diamond Casino

Customer support is the mirror of the company and this one is definitely clean and neat since Black Diamond Casino employed experienced and hardworking staff that is there to help you 24/7. You can contact the support through email, live chat, and phone, every day, throughout the entire year. If it is an urgency, do call them. If it is not, go with the live chat as you will not wait more than a few minutes to get the first free agent. Alternatively, contact them via email for less serious issues that do not require a quick reaction.

The most common problem all players face is the confirmation of the account and we had a problem with this as well. We contacted them by phone and explained our problem as soon as the agent had answered. Once we did that, he managed to confirm it for us. After that, we have never had any similar or related problems. So, in our case 10/10 for the customer support!

The overall impression on Black Diamond Casino

If you are looking for a reliable operator where you enjoy unique and high-quality games, especially live dealer ones, Black Diamond Casino is the right destination for you! The games’ list is huge, while all games work like a charm and do not have any glitches or bugs. At the same time, the promotions are great! But, you need to keep an eye for the changes in the promotions as they tend to change these from time to time. Otherwise, you get some free spins to practice a bit but you also get matchups for the first five deposits!

The number of payment methods could be expanded, to be honest, but for this reason, they ensured withdrawal settlement, regardless of the amount of money, within the 3 business days. The customer support is there to help you with your problems and they are online 24/7, so no need to worry if a problem arises as you can count on them. While there are a few things to improve, the general impression is good. We highly recommend you enjoying online gambling for real money in here as this is a legit and recognized place where you will have a lot of fun!

Black Diamond Casino Info

Lobby URL: www.blackdiamondscasino.net/en-CA/

Number of games: 400+

The year of foundation: 2009

Licenses: Curacao Gaming License

Support: Live Chat, Phone, Email

Black Diamond Online Casino Review

Black Diamond Mobile Casino - ✅ Available on all mobile devices: iPhone / iPad / Android phone & tablet

Slots & Casino Games

Hundreds of casino games are available at Black Diamond Casino and it shouldn’t be surprising that these games are top quality coming from the best casino software providers in the business. Players can enjoy a huge amount of slot machines games as well as the entire array of classic table games that you might expect such as Baccarat, roulette, crap and more. In addition, players can also take their pick between several poker, blackjack and video poker games.

Deposit/Withdrawal Methods

When it comes to banking methods at Black Diamond Casino, players will be delighted to learn that there are a number of credit cards and electronic wallets available. These include Visa, MasterCard and American Express, Easy Debt, E-check, Bank Wire and Money Transfers. Withdrawals are also quick and easy and can be requested via Money Transfers, bank wire and paper or mail checks.

Casino Bonuses & Promotions

New players can claim a $25 free bonus simply for opening a Black Diamond account. Aside from this bonus, bettors also have access to fabulous ongoing promotions, slots tournaments with huge jackpot prizes and more. Moreover, there’s also an ongoing set of promotions that run on a regular basis and include slots bonuses, table games bonuses, free cash, cashback rewards and more.

Overall Experience

Black Diamond Casino operates under the Deckmedia chain of online casino services. The casino features games from not one, but three different companies including Rival Gaming, Bet Soft and Parlay Entertainment, which gives bettors access to the absolute best online casino gaming experience. This site has a solid reputation with bettors and provides fast, secure and reliable payouts, as well as excellent customer support.

Black Diamond Casino

Slot tournaments

Before proceeding to the main part of the review, let’s take a quick glance at tournaments organized in Black Diamond. They deserve this dedicated section as they hold pride of place in the casino. Every day, at least one tourney is seen running but in most cases, two or more events are being held at a time. In the Promotions page, a CA user will see at least five recurring tourneys that begin and finish at set times and feature incredible cash prizes. The concept underpinning each tourney is basically the same across all of them: The competing players are going to score special points when betting on picked slots. Winners are determined according to the number of points they have accumulated during the tourney. Examples include Sunday Super Reel, Sunday Storm and Thermal Thursday, among others.

Deposit and withdrawal

Players residing in Canada may move funds to the online casino account via ecoPayz, Bitcoin, Visa, MasterCard and Neosurf. While credit/debit card operators may charge some levies, all other methods come with zero fees. The lowest deposit that the online casino can process is C$10, and the maximum value depends on the selected method (these are clearly displayed on the Cashier’s payments page of a registered CA user).

If the player has sufficient real-money funds in the casino account, they may request withdrawal. Minimum limits that the casino will release depend on the method, that is C$50 for ecoPayz and C$500 for bank transfer. Bitcoins are also paid out without exchanging BTC to other currencies but min limits are not known. As for max sums, a player cannot go over C$4000 a week. The online casino claims it may carry out additional verification of player’s identity twice a year.

Mobile casino experience with Black Diamond

The reviewed gambling site looks and feels perfect on all devices, desktop and mobile alike. Most slots and all live games come in HTML5, therefore, they are fully adaptive to mobile platforms. The website is designed with a common player in mind as it features intuitive UI, convenient buttons and links, comfortable text size and user-friendly menus. In the mobile casino, signing up is made easy. All Support options are within easy reach.

Video slots

Slots are published in the same-name section of Black Diamond. Games found there come from three providers which are mentioned above. For CA player’s convenience, the game list can be further customized using a set of filters. Games can be grouped by provider, alphabetically, by date of release and some other parameters. The vast majority of slots belong under the type of five-reel slots. Vegas-style slots with three reels are located in a separate page. Each slot thumbnail has two overlaid buttons, for real-money bets and fun format.

Betsoft, Pragmatic and Octopus slots

Black Diamond publishes lots of innovative, graphically rich and feature-crammed slots from Betsoft that has been acknowledged as a top provider of 3D video slots. Many of their creations have funny characters that are animated and act independently of what’s going on inside the reels. Canadian players will find it exciting to explore these animated characters who stand, sit or run near the reels as the player bets and spins. Impressive slots from Betsoft revolve around different themes and bet sizes. Genie’s Fortune is inspired by Aladdin’s adventures, Jumbo Joker is a 3-reel slot with classic symbols, The Angler is devoted to fishing… and the list can be continued. Many games from Betsoft such as Mr. Vegas, Slotfather, Treasure Room and Good Girl Bad Girl feature progressive jackpots.

Quality-wise, games from Pragmatic go stride for stride with these from Betsoft. Many players of Canada give preference to Pragmatic slots because of their ingenious bonus features and unusual reel configurations. For example, Sweet Bonanza is built on a six-reel five-row field and pays out Cluster Wins. Many slots give players a chance to buy a certain feature instead of waiting for it to get triggered. Pragmatic slots have many wilds, free spins and stacked symbols. Besides, traditionalists will find many 3-reel games in their collection. Good examples include Tree Of Riches (an Asian slot with 3 reels and 1 payline), Super Joker (a 5-line game with max payout of x1500) and Magic Journey (masterful amalgamation of the classic reel layout with modern graphics). Canadians love Pragmatic slots because of their beneficial game play with wonderful traits and potentially high returns. The reviewed online casino offers around 110 games supplied by this leading content provider.

Slots produced by Octopus are less sophisticated than the above. A typical Octopus slot normally has a wild symbol, free spins and a scatter (sometimes, a bonus game). This approach seems to replicate across most of their games, and this gives ground to consider their slots to be fairly simple. There are many three-reel classics such as Wild Seven, Tropical Punch and Red White Blue. Graphics are of good quality but without that wow-effect that some players would expect. One thing that stands out is impressive payouts for high-valued symbols which reach x5000 or higher, in many cases. As is also true about other games, Black Diamond players may try Octopus slots after signup only.

Live casino games

Black Diamond offers many games run by engaging professional croupiers. The Vivo live platform is one of the best for today as it features a comprehensive line of live dealer solutions such as live blackjack, live roulette, baccarat and craps. Their rich portfolio provides unique casino experience both on desktop and in the mobile casino. Games from Vivo have quality video stream with in-depth game stats, for example, Hot/Cold numbers in roulette and BJ/Player/Dealer wins in blackjack. CA players may also find there a couple of tables captured at land-based casinos.

Bonus offers for new CA visitors

Every new player will plunge into the casino action right at signup because Black Diamond offers a slew of stunning bonuses and activities designed especially for novices. Every first-timer will get 25 free spins immediately after registration (x20 WR) – no deposit is needed to get this wonderful bonus. The casino then grants a package of bonuses on the first five deposits, totaling $6750 (x35 WR b+d). Each of the five bonuses comes with 30 additional free spins that need to be wagered 25 times.

Another bonus package is intended for bitcoin users. Once a new Canadian guest has made a bitcoin deposit to the casino account, he is eligible for an alternative welcome package that consists of three 400% reload bonuses.

To feel the taste of victory, novices are invited to join a weekly New Players Tournament with 20 winning positions. Entry is free and winners will get cash prizes (C$50, C$100 or C$200) and free spins. Participants will be awarded one point for every C$1 bet and those to have gathered most points will be declared winners.

Cashback, daily reloads and other bonuses

The casino has dozens of daily promotions and reload bonuses the size of which is basically dependent on the deposited amounts. Besides, the casino runs ongoing tournaments on a daily and weekly basis. Every time a legal Canadian player visits Black Diamond, they will always locate active tournaments or slot races to join. As an ultimate gift to qualifying users, the online casino gives away 15% weekly cashback based on bet amounts lost during the previous week.

So, let's define, what was the most valuable conclusion of this review: A complete breakdown and rating of Black Diamond Casino, including banking, games, and helpfulness of their customer service. at Black Diamond Online Slot Review in Canada