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Jackpot City vs Big Fish Casino, Jackpot City vs Big Fish Casino in Canada

Jackpot City vs Big Fish Casino in Canada

Both websites make it easy to deposit funds, but their approach to payouts is considerably different. You can invest with Big Fish but never withdraw your funds. Jackpot City features a more traditional method of money-in-money-out. In Big Fish Casino, you won't have to make a deposit to your account if you don't want to. The casino will award you free chips when you first join, and you can earn more by playing for free.

Jackpot City vs Big Fish Casino

Being present in the market for more than 20 years, Jackpot City is one of the most known and respected casinos. Big Fish Casino is the one with a strong community spirit. Are you wondering about these casinos’ design quality, or what payment options they offer? In this article we will cover these topics and give you more information about these two great casinos. We’ll review the usability, bonuses and promotions, games variety, reliability, and many more. After having read this review, you’ll definitely figure out which of the casinos you wish to give a try to.

Page contents

Usability of Jackpot City vs Big Fish Casino

Jackpot City is powered by Microgaming, one of the most respected names in the gambling software industry. For the player, this means a slick, highly functional website packed with top-quality games playable on any device.

Big Fish Casino features a vivid, fun, cartoonish interface that's easy to operate. The display is crisp and highly usable on any device, and the overall feeling matches the topic of this fun-play casino.

ADVANTAGES & DISADVANTAGES of Big Fish Casino

ADVANTAGES & DISADVANTAGES of Jackpot City Casino

Payment Options

Jackpot City ensures secure and quick banking options to facilitate your betting experience. Withdrawals through most methods get processed in between a day and two days, making this casino among the fastest ones available.

The operator doesn't put a cap on the amount you can take out from your account. The minimum for both deposits and withdrawals is $10. It features many financing options, from traditional banks to e-wallets.

In Big Fish Casino, you won't have to make a deposit to your account if you don't want to. The casino will award you free chips when you first join, and you can earn more by playing for free.

If you do want to invest money, the methods at your disposal are different at various playing locations. For example, mobile apps charge your app store accounts, while Facebook has you paying with credits.

Mobile and Applications

With Jackpot City, you can play on the go using your mobile browser. You don't have to download anything, and the portable casino version uses the same SSL encryption as the desktop site to secure your payments.

The mobile game library boasts most of the options at your disposal on the desktop, but not all of them. Still, if you're looking to play popular games on the go, you're 90% covered.

The graphics adapt to a smaller screen of any make and model with ease, keeping the original website's logical layout. Players can also access chat and live support from their smartphones.

When it comes to Big Fish, users can enjoy the entire game selection from their smartphones. It's the easiest to download the app and connect with Facebook, but you can also access the website through your browser.

The casino fits any screen. It allows you to claim bonuses on the go and make real money payments through your phone.

Overall, both apps are highly functional, so this factor shouldn't have much of an impact on your choice.

Bonuses and Promotions

Jackpot City provides you with a generous 100% match on your first four deposits. If you go for the maximum amount each time, you can claim up to $1,600 in bonus money.

As you play on, you'll see various promos popping up multiple times a week. Players can also gather loyalty points to enter the VIP club with its exclusive range of promotional offers.

You'll get:

You can collect 100,000 free chips when you first join Big Fish Casino, usable on slots and table games.

Later, you earn loyalty points with each game you finish, which grants you access to the VIP club and its many benefits. The more you play, the more tournaments, premium slots, and promotions you can claim.

You'll find:

Both casinos reward players quite handsomely. The primary difference is that you can get real money in the first case, but not in the second.

Games Variety

Jackpot City boasts over 630 casino games in total. Most of them are slots, but you can also enjoy over 70 table games and many regional variants of the classics.

The slots are abundant and cover both progressive and regular machines by all the best providers. Apart from that, the blackjack section stands out the most with 34 variants. The other table games are also available and well-executed, from baccarat to poker.

Evolution Gaming powers the live dealer games, featuring high-definition streaming and handy chat functions to boost your immersion. The selection of tables caters to all player types, and the game variety is up to par on desktop and mobile.

Big Fish Casino features many slots and table games, resembling a traditional casino. You won't find locked games, but minimum stakes required vary, some even making you invest real money.

The variety isn’t as impressive as with serious-play casinos, but you do get to play the casino classics such as blackjack, roulette, and poker. All games work flawlessly on mobile. Big Fish even hosts various tournaments.

The difference between what these two casinos have to offer reflects their polar opposite approaches to gambling. Jackpot City seeks to accommodate serious players, while Big Fish is for fun only.

Slot Machines

Players will find classic reels, video slots, and progressive machines in the massive, 430-title library at Jackpot City. From Mega Moolah to High Five Mega-Spin, all the best names are present and available.

Big Fish also has a considerable slots catalog, although not all games are available before reaching a certain level at the VIP club. Most games have nine or 25 paylines, and you’ll also find slot tournaments to spice up the action.

Trustworthiness

Jackpot City holds licenses by Malta Gaming Authority, the EU, and an eCOGRA certificate. These credentials guarantee safety and security for the player.

All information is behind SSL protection, ensuring that no third party can access your profile. The certification from eCOGRA verifies fair gaming opportunities and regular audits with the random number generators. The reports show that overall RTPs average at 96%.

Online security is quite good with Big Fish, too. Both the Facebook platform and the website hold security protocols for when you want to make payments. You’re also in full control of what you share while you play.

Again, the performance of both casinos is excellent. Big Fish doesn't have to uphold such high standards, since it tackles fewer financial matters, but what it does cover is secure.

Software

Microgaming is known for its innovation and dedication to security, powers most casino games at Jackpot City. Both graphics and audio are of exceptionally high quality.

As the name suggests, Big Fish Games powers the social casino, providing it with 5 categories. The developer grants simple, colorful designs that load quickly and without any lagging.

Since the latter doesn’t work with known gambling developers, the feel of its games differs from what you’d traditionally expect from a casino. Then again, Big Fish isn’t a traditional operator!

Client Support

You can contact Jackpot City's customer support through phone, live chat, or email.

The email response time averages at 48 hours, while phone support is available 24/7 in several languages. The live chat function has players confirming their account first, but, it's quick and hassle-free from then on.

The forum link refers you to the support center at Big Fish. You'll first see a community section packed with topics players have chatted about and a comprehensive FAQ section.

However, the information for contacting the operator directly through phone or email isn't readily available through the website. It encourages you to use social media links instead.

Big Fish Casino

Big Fish Casino Canada is a good collection of popular casino games i.e. Free Slots & Slot Machines. This is a free app and works nicely on most Apple platforms. The graphics and animations in this game are quite impressive and the rewards are quite lucrative. However, the game can be frustrating sometimes.

The Pros

Lots of slots design to choose from

Easy to install and play

100,000 Free Bonus Chips

Daily bonuses like free spins & coins

Customization

The Cons

Mature contents unsuitable for underage audience

Expensive coins & hangs sometimes

The sounds could have been better

A couple of frustrating levels

Full Review of Big Fish Casino

With Big Fish Casino, we have ended up with another casino app from iTunes. However, this app is a little bit different than all other casino apps that you can download. This is a 42.4 MB app and for the time being, it only supports the English language. It requires iOS 5.0 or later and it is compatible with iPhone, iPad, and iPod touch although it is optimized for iPhone 5. However, you will still have a blast with this app in previous models.

What we really liked about this app is that there are plenty of real-life themes in this app. According to us, this is the perfect app that has tried to bring down the actual environment of the casino world through mature or sexual content and nudity as well as humor. If you really like those things, this is the app for you as long as you are not playing it before an underage audience or in the office.

This is a big app and it has got an impressive collection of games that includes but not limits to Slots, Blackjack, Texas Hold’em Poker, Craps, Roulette, and many more. Not only the environment but even the games in this app resemble real life. Its graphics quality is quite good and also we loved the sound in it. However, the animation could have smoother. However, this could have been a problem from our end as we used iPhone 4 for this test. We really liked its play LIVE portion where we were able to play with our friends in Blackjack.

The game is also pretty general when we are talking about rewards. You can win up to 1 million chips in the Reward Center games of this game. There are also daily free games and bonuses and you can win up to 65k free Chips just when you will log in. You can also customize and strut your stuff with free pets, gifts, and power-ups from your winnings.

We also liked this game as it was really awarding and we didn’t lose all our money instead of a few winning streaks. There are lots of free Chips every day when you will spin the bonus wheel.

Overall, this is a grand app and we recommend all to give it a shot. There is nothing to lose here but you will surely have a great time when playing Big Fish Casino.

Over 375 Billion Chips in Jackpots won in "JACKPOT CITY's" first week

Big Fish Casino Creates a Frenzy of Excitement as Players Spin to Win One of 4 Jackpots in the New Classically Themed Slot

OAKLAND, Calif. , Dec. 17, 2014 /PRNewswire/ -- Big Fish, the world's largest producer and distributor of casual games, today announced a new slot machine in Big Fish Casino called "Jackpot City." In the week since its release one lucky player of this mobile social casino has already won a jackpot totaling over 6.7 Billion chips!

"Jackpot City" is a classic 7s and Bars machine that offers big in-game chip payouts with its four jackpots, including 3 progressives that can be won at any bet level. As players spin they see jackpot totals climb frantically upward and other lucky players win big.

"Jackpot City," available on all platforms (iOS, Android mobile devices, PCs and Facebook), features:

Three Progressive Jackpots that frantically increase as you spin to win.

The classic Bars, Sevens, Cherries and Diamond reel symbols will remind you of old Vegas.

"With 'Jackpot City' we created a classically themed slot that we knew would work well in the social environment that our players love. The progressive jackpots not only make for big wins, but also accentuate the thrill of playing with a group of people in real time," said Carey DiJulio , Big Fish Casino Vice President and General Manager. "We are constantly developing new ways to bring the excitement of the Casino floor to Big Fish Casino. 'Jackpot City' really hits that jackpot."

"Jackpot City", where more than 3,500 unique jackpots have been hit to date, can only be found in Big Fish Casino, a top-grossing and top-ten ranked mobile social casino game! BIg Fish Casino's live, synchronous-social environment lets players interact, exchange virtual gifts and drinks, and see and congratulate other players on BIG WINS.

Big Fish Casino combines classic casino favorites – slots, blackjack, roulette, Texas Hold 'em poker, video poker and craps -- with non-traditional social game mechanics, such as unique slot games where individual players can trigger bonus rounds and scatters that pay out to the whole group. Big Fish Casino is currently available on all mobile devices, PCs and on Facebook

Founded in 2002, Big Fish is the world's largest producer and distributor of casual games, delivering fun to millions of people around the world. Through its mobile and online distribution platforms, Big Fish has distributed more than 2.5 billion games to customers in 150 countries from a growing catalogue of 450+ unique mobile games and 3,500+ unique PC games. After successfully transitioning from a PC-centric to a mobile-centric company, Big Fish has emerged as a top grossing mobile publisher worldwide with a portfolio that includes the #1 mobile social casino game, Big Fish Casino. The company is headquartered in Seattle, WA , with regional offices in Oakland, CA , and Luxembourg .

Media contacts
Susan Lusty
[email protected] com
206-269-3672

Get Free Chips For Big Fish Casino | Payment methods in online casinos

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Judge approves $155M class action settlement related to Big Fish Games and online gambling lawsuit

by Taylor Soper on August 31, 2020 at 5:03 pm September 1, 2020 at 4:26 pm

Inside the Big Fish office in Seattle. (GeekWire File Photo / Nat Levy)

The past and current owner of Seattle-based Big Fish Games will pay $155 million to recover payments made by users of its social casino games after a judge on Monday granted preliminary approval of two class action settlements.

The legal dispute dates back to 2015 when Cheryl Kater sued Big Fish’s then-parent company Churchill Downs. The suit argued that Big Fish violated Washington state law governing online gambling because chips used in its “freemium” game Big Fish Casino represented “something of value.”

In 2016, a U.S. District Court judge in Seattle threw out Kater’s complaint. But two years later, a federal appeals court ruled that Big Fish Casino constituted illegal online gambling, according to Washington state law.

Kater is listed on the settlement as a plaintiff, along with Suzie Kelly and Manasa Thimmegowda.

Churchill Downs and Aristocrat Technologies are listed as defendants. Churchill Downs acquired Big Fish Games for $885 million in 2014, and sold it to Aristocrat in 2018 for nearly $1 billion.

Churchill will pay $124 million of the settlement, while Aristocrat will pay the remaining $31 million.

The settlement could have major implications for the casual games market as many popular games use in-app purchases as a revenue driver. Several other lawsuits were filed in the wake of the federal appeals court decision, challenging the legality of social games in Washington.

Washington lawmakers earlier this year debated legislation that would shield many of the state’s smartphone game companies from class-action gambling lawsuits. However, the bills did not advance beyond initial discussion.

As part of the settlement, Big Fish has agreed to “establish a voluntary self-exclusion policy that will allow players to exclude themselves from further gameplay, make available resources related to video game behavior disorders, and change the game mechanics of its apps so players who run out of virtual chips can continue on in the game they are playing without buying chips,” according to the settlement filed in the U.S. District Court for the Western District of Washington.

The payout amount will be based on how much each person lost while playing Big Fish Casino, Jackpot Magic Slots, and Epic Diamond Slots.

Big Fish Casino is a series of games like slots, blackjack, and roulette that use virtual chips. We’ve followed up with Big Fish about changes to its games as a result of this settlement, and will update this story if we hear back.

Founded in 2002, Big Fish has an additional office in Oakland, Calif. The company was previously led by former president Jeff Karp, who just joined Electronic Arts. It cut about 15% of its workforce in September 2018. Big Fish has more than 600 employees, according to LinkedIn.

(Editor’s note: The headline was updated to reflect Big Fish Games’ involvement in the lawsuit)

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Posted on: February 20, 2019, 02:37h.

Last updated on: February 20, 2019, 02:37h.

Seattle-based social casino Big Fish is facing a fresh class-action lawsuit that accuses it of operating “illegal online casino games.”

A federal court appeals court in Washington State ruled last year that Big Fish social casino offered illegal gambling, prompting a slew of consumer lawsuits. The ruling is expected to be appealed. (Image: Big Fish)

The play-money site was hit by several similar lawsuits last year after a federal court in Seattle ruled that the virtual chips used in Big Fish’s casino games could be considered to be “something of value,” which meant they could be defined as gambling under Washington State law.

The state defines gambling as “risking something of value on the outcome of a contest of chance or a future contingent event not under the person’s control or influence to receive something of value in the event of a certain outcome.”

Big Fish to Fry?

The new suit names Big Fish’s former owner, Churchill Downs, and new owner, Aristocrat Technologies, as defendants. The social games developer was acquired by Australian slots manufacturer Aristocrat in January 2018 — three months before the court’s ruling — for almost $1 billion.

While Big Fish’s games are ostensibly free to play, extra chips can be acquired through in-app purchases.

Curiously, the new lawsuit accuses Big Fish of using practices similar to casinos to reap “huge profits” while never paying out anything of monetary value — an accusation that appears to be self-defeating, since the virtual chips players win must have “value” in order to be considered gambling.

As we allege in our complaint, the mobile gambling industry, by design, preys on consumers by bringing additive gambling opportunities directly into their homes,” Christopher Dore, an attorney representing the plaintiff, Florida resident Manasa Thimmegowda, told Komo News.

“We look forward to proving that companies are aware that many of their customers fall victim to these gambling games, with significant negative impacts on their lives financially and otherwise.”

Appeal Expected

The original case against Big Fish was brought in 2015 by former player Cheryl Kater, who claimed she had spent $1,000 topping up chips on the site. She argued Big Fish violated several Washington State statutes, including the Recovery of Money Lost at Gambling Act and the Washington Consumer Protection Act.

The case was tossed in 2016, but Kater appealed. The resulting verdict was a shock to the social gaming industry and could have ramifications not just for social casinos but for any game that employs microtransactions and an element of chance.

In April last year, Aristocrat vowed to work with Churchill Downs to appeal the verdict, emphasizing there were “meritorious legal and factual defenses against [Kater’s] allegations and requests for relief.”

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Want to file against BF casino ! Took thousands from Apple ID . Taking this to Supreme Court,

I HAD 2 accounts on 2 different I phones.. One account was a TIer 15 and the other a Tier (. I let my friend play on the second account on my second phone. when doing a ticket with the ZENDESK under the second account 33868640 with the friend code clearly stated in the tickets, as required. they comped my first account 16512185. sent me a email that they had given me some free chips. i responded to the ticket saying that i did not receive any free chips on the friend code indicated in the ticket . this happened 2 times by the poorly managed Customer Service. So what do they do, because they messed up. the BANNED both my account. I have been sending emails for months, about BFC stuck on my phone, i cant download anything for BFC from the App store . apparently they have no technical people to resolve this issue. meanwhile BFC has my ipone being held hostage(and this is a new iphone), not the phone that they banned me from (16512185) , with injustice, by a incompetent Customer Service person messed up by BFC. thousands of dollars spend to play, i enjoyed playing for a customer service person to play"im in charge" on my account. In all my email and Zen Desk tickets, they never respond on how to fix this issue. they never turn it over to a technical person., or maybe there is no technical person on the Zendesk. also a FYI, im not the first person they have done this to, banning a n account with VIP LEVEL 15 or higher. all i wanted was it resolved, and the ignore me, my tickets and emails for almost 6 months now.

The original "crators" of big fish casino were fair and generous. These crooks jumps reels, speed up the reels, have icons disappear! All dirty trick to cheat & steal. I wroye in my social description that I hatwd them & missed good old Big Fish so they blocked it! Also, if by luck we end up in a room that actually gives oayouts we get kick out!! The message:" your spins have been interrupted. Returning you to main lobby. It is totally disgisting ! Crooks exoerts! Wjy are they NOT SYOPOED?! Paying high taxes. Also. Takes approximately 7 days fir ONE level up. ALL reules have been changed! No more gold coins . Vault amounts co tinously change. If you win some coins. Pay in the vaults is LOWER! BRING US BACK OUR BIG FISH . SUIT ACTION. YES.

Just commented and it didn’t post. But I would love to be part of this rigged app that I too have fallen victim too. They are thieves and rob those that just want to have fun.

I am another victim to Big Fish Casino. Have spent thousands on chips without reaping rewards. The casino games are definitely set to allow the billionaires to receive the jps and never buy chips. They have also allowed numerous players to have multiple accounts that allow the players to transfer chips between accounts, Thus eliminating the need to purchase. I am here to tell you that a real casino has better odds then this app that pays fake money but reaps the riches of their players addiction! Total scam app and would love to see this app shut down or run fairly.

I too have spent thousands and thousands and noticed my algorithms had changed as well. Countless emails to customer service with smug comebacks. These people are thieves and prey on hard working people! I would love to be part of this class action lawsuit as well!

i toooooooo have become a victim of this loosing app . they say odds are the same which is crap . i hve spent thousands jst to hve a lil fun . i know people with hundreds of billions in which i think they are bfc employees to mke us buyers think we can win like tht !! this app is shady and a crook is behind it alll.. i would love to take part in this lawsuit . i get it’s gambling but they are not fair to buyers . i get you can’t win alll the time . but i never win when i buy . and i looose when i don’t buy ., i think i’m blacklisted and bfc knows i buy and expects it now . i’m alll in with this suit

I want in on the lawsuit also have lost $1000 of dollars trying to win fake money it’s rigged for sure

I agree BF has robbed me of thousands and the only response you get is the odds are the same for everyone

You purchase coins you lose. You don’t purchase coins you lose. There are too many “specials” run almost every day geared to make you lose coins in an effort to get you to purchase more. Bronze Vault Boost, Purchase Kickbacks, Sale Days, High Bet Reels, etc. all taking coins. No one wins, everyone loses. The only way to win is to not play. Best to delete this app and save for your children’s college education.

Big fish jackpot city casino they skin thw cat every

I too have been a customer of BFC for over 10 yrs and have spent thousands in purchases and since I haven’t purchased lately I have been hit with a losing streak. they don’t care about they’re customers all they care about is the $$$$$ they make. it’s pathetic and ridiculous and I am offended by this app making me look stupid for purcahsing fake chips to constantly lose them within 5 mins. this app is a joke. Me too I want part in this class action. they deserve to be punished for fake advertisement also. their ads like BOOSTER BUNNY. says they’ll give u 50% of ur chips back if you lose your chips quickly. just a way to get ppl to purchase and then they don’t payout. or another one I’m a VIP player and every Monday they give you free chips. BUT those chips don’t last long your lucky to get 10 mins out of playing they program slots so you lose everything they gave you for free so you can purchase more it all BS.

This is one of the worst addictive playing apps in the world which has caused a lot of mental distress and pray on people who just want to enjoy a game and not have to feel robbed.

I want to be part of this! I have lost more than $100,000 in 3 years of playing this game because of being targeted and having my account blocked - they have continued to abuse me and target me also because of my age. Please help me. I need to be part of thid

I too have fallen a victim to BFC. In over 9 years of playing, I have spent thousands and after purchases, my algorithms are changed and fixed for me to lose in hopes of more purchases. I have quit buying for months now and being punished by fixed algorithms to never win. As I read ppl’s status, everyone is feeling the same about this app.

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Original Release Date : 2011

Manufacturer : Big Fish Games

ASIN : B0070YDOT8

Item part number : com.selfawaregames.acecasino

Manufacturer : Big Fish Games

Best Sellers Rank: #7,094 Free in Apps for Android (See Top 100 in Apps for Android)
- #1,015 in Games (Apps for Android)

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Product description

You must be 18+ to access this game. This game does not offer gambling or an opportunity to win real money or prizes. Practice or success at social gaming does not imply future success at gambling.

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Contents of the article

Jackpot City vs Big Fish Casino, Jackpot City vs Big Fish Casino in Canada