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Casino Heroes Review, Casino Heroes Review 2021 in Canada

Casino Heroes Review 2021 in Canada

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Casino Heroes Review

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Tuesday Giveaways

On Tuesdays, the online casino gives away free spins on popular slots. To get 20 free spins on Hotline, you have to make a qualifying deposit of at least €10 on Tuesday.

Tuesday Giveaway Terms and Conditions

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Casino Heroes Rewards Program - Earn Rubies

Casino Heroes rewards players with rubies whenever they play for real money. You can collect more rubies by simply playing more for real money. Once you have collected a specific number of rubies, you can visit the Ruby Store to purchase a variety of free spins such as the follows:

Hero Spins worth €0.10 to €0.25

Super Hero Spins worth €1

Mega Hero Spins worth €4

King Spins worth €4

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Casino Heroes Overview

Casino Heroes has been designed for players who enjoy the interactive and absorbing experience of meeting challenges, achieving levels, and unlocking rewards. Playing slots and card & table games is not a solitary experience at Casino Heroes. Whenever you bet on an online casino game at Casino Heroes, you are actually progressing on a journey to one of the three islands on the online casino's maps. You can change your destination any time you please to get different types of rewards. But wherever you choose to go, you will have to fight adversaries in the form of bosses to continue on your journey, achieve higher levels, and unlock greater rewards.

The highlights of Casino Heroes, which has been licensed to offer online casino gaming services by the Malta Gaming Authority (MGA), are a portfolio of multi-vendor games, rewards for loyalty in the form of rubies, great bonuses, and quick cashout.

Hero Gaming Limited, the parent company of Casino Heroes has designed it to be as player friendly as possible. The easy-to-navigate website design makes it easy for players to get all the required information in the shortest possible time. Even if they need expert advice and guidance, they only have to click on a link titled Super Heroes at the bottom right of the casino website. This will launch the live chat window and put them in touch with a customer care representative. In addition, players can enjoy the ultimate social experience by interacting with casino staff and fellow players on the site's account pages at social networking sites such as Facebook, Instagram, G+, Twitter, and YouTube.

Software and Games at Casino Heroes

Casino Heroes operates on a multi-vendor browser-based online casino gaming software platform that is compatible with multiple devices. The online casino has partnered with the following game vendors to deliver a rich and immersive gaming experience:

Yggdrasil

Quickspin

NetEnt

Push Gaming

Microgaming

PlayNGo

Playson

Evolution Gaming

To reach the casino lobby, you have to click on one of game icons displayed on its homepage. You will find that the games are arranged in the following categories:

Slots: Most of the online casino games at Casino Heroes are slots and you will find hundreds of them in the lobby. Some of the most exciting titles are Sakura Fortune, Thunderstruck II, Gonzo's Quest, Northern Sky, and Wild Torro.

Jackpot Games: You can win hundreds and thousands of Euros if you get lucky while spinning the reels of one of slots in this category. However, some jackpots are currently in six or seven figures. For example, the jackpot of Mega Moolah is now worth €4,969,522.91 and the jackpot of Hall of Gods is €848,446.08. Some of the most popular jackpot games at Casino Heroes are Caribbean Stud Poker, Fruit Bonanza, Mega Joker, and Lucky Fairy.

Card & Table Games: These games are placed in categories of roulette, blackjack, table games, and video poker. You, therefore, have a wide choice of several variants of blackjack, roulette, and video pokers.

Casino Heroes Mobile Casino

You can play the games at Casino Heroes using a mobile device. According to the online casino's FAQ page, the games are most compatible with Android and iOS smartphones and tablets. To start playing, you can either visit the casino on your mobile device and load the games on your browser or download a native gaming app for iOS at the Apple Store. The online casino does not offer a native mobile gaming app for Android.

If you are an Android owner or choose to use the web app to play on your iOS device, you just have to visit the mobile casino on your browser, log into your account, and tap on any game icon of your choice. The game will then smoothly and quickly load on your browser. Although the mobile game portfolio is smaller, you will find that you will be able to use your mobile casino just as you would use your desktop casino. You can load your account, withdraw winnings, claim bonuses and rewards for loyalty, and play for fun or real money on the move while enjoying the best gaming quality.

Banking at Casino Heroes

Banking is safe at Casino Heroes, especially considering the fact that it uses 3D verification. This adds an extra layer of security to financial transactions made online. This 3D verification is called Verified by Visa for Visa and MasterCard SecureCode for MasterCard. If you choose one of these as your preferred banking method, you will have to input a code or password to prove your identity.

Casino Heroes does not charge any deposit fees. The exact time taken for your deposits to get credited to your account depends on the preferred banking method. Some of these methods are instant and some take up to 24 hours.

The online casino processes withdrawals in 24 hours unless some extra verification is required. The time taken for your withdrawals to hit your account depends on the preferred withdrawal method. Some methods are instant and some may take up to five business days. You must withdraw at least €10 at a time. Casino Heroes does not charge any fees for the month's first three withdrawals. From the fourth withdrawal, you will have to pay a processing fee of 2.5%.

You can choose from banking methods such as Neteller, Trustly, MasterCard, Visa, Skrill, EcoPayz, and Zimpler at Casino Heroes. However, this is not the complete list. To get the complete list, you have to create a registered account at Casino Heroes.

Customer Support at Casino Heroes

If you click on the Help button at the bottom of the casino website, you will be taken to an exhaustive Frequently Asked Questions (FAQ) page that answers all questions that beginners might have. You will find comprehensive information about gaming accounts, payments, adventure, bonuses, technical issues, mobile play, licensing, security, and responsible gambling.

Casino Heroes: 50 Free Spins on ‘Book of Dead’ + 100% Deposit Bonus!

New players at Casino Heroes can get 50 Free Spins on ‘Book of Dead’ and a 100% First Deposit Bonus worth up to $/€100 when they deposit in their new casino account!

This is a truly original online casino that we are completely in awe of Casino Heroes have managed to mix the casino world with the online gaming world and it is AWESOME!

40x Wagering applies. The Offer can only be received once per Casino Heroes account.

About Casino Heroes

You will find yourself on a large island that to get around you must complete a certain amount of challenges which will then allow you on to the next stage. As you progress the excitement builds as do the prizes. You pick your own character and then take him/her on the adventure of a life time.

This is not a gimmick. It is a brilliant, fresh approach to the online casino world and we think you Canadian players are going to love it. The only currency available to play in is Euros but don’t let this put you off as all other features are available for Canadian players.

Casino Heroes New Player 100% First Deposit Bonus

The team behind Casino Heroes are very knowledgeable about the online casino and have picked to best software providers out there to bring us amazing slots and games. The providers include NetEnt, Betsoft, MicroGaming, Play’n Go, Rabcat, Quickspin Yggdrasil.

Although Casino Heroes does have amazing original features which we love it still serves you with all the other things you would expect. Great slots and games, variety of deposit and withdrawal options and slick customer service. It feels like a modern online casino with old fashioned values.

Casino Heroes is operated by Casino Saga Ltd Casinos and has its license in Malta.

Games & Slots

The selection is wide and offers up all your favourites and more.

Casino Heroes – New Player Bonus!

Fancy doubling your first deposit with a 100% First Deposit Bonus?

To find out more about this deal and other information all you have to do is register a Casino Heroes account which you can do using our handy link below:

40x Wagering applies. The Offer can only be received once per Casino Heroes account.

Customer Support

Great customer support and also a very helpful Q&A section.

Deposit Options

Bank Transfer, Mastercard, Neteller, Visa, Visa Debit, Visa Electron

Licence

Summary

This is an online casino that has got us really excited. You can play a brilliant adventure whilst also playing your favourite slots and games. This is definitely in our top 3 at the moment.

Casino Heroes Review

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Casinoheroes.comA Comprehensive Review of Casino Heroes

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Willkommen auf den Heldeninseln. Spiel die besten Casinospiele, während du das Hero Königreich auf Casino Heroes erkundest.

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Casino Heroes Expert Review

Reviewed on November 23, 2020

I have chosen Casino Heroes not by chance. This is a well-known company with a lot of themed slots. Here everyone can demonstrate their knowledge in practice and get a good reward for it. I’m glad that the platform has a stylish and intuitive interface. This helps to easily navigate the company’s site.

Talking about more obvious beneficial aspects of this legit company's work, I’d note the following:

Nice welcome bonus. I managed to get several dozens euros, which I converted into new spins without any problems.

Ability to always contact the support service representatives to get their professional advice. Communication is held in the live chat, and you can count on a detailed response from the company’s specialists.

Pretty good selection of available payment methods. Skrill, Neteller, Visa, iDeal are just a few of the payment systems available at this company.

The only thing I dislike is the fact that the company has set certain restrictions on transactions. For example, you cannot withdraw an amount less than 20 euros from your balance, and I think it’s clearly a scam. It can’t even be called a limit, just some incomprehensible barriers that were set no one knows why.

Casino Heroes Expert Review

Reviewed on December 3, 2020

I believe that playing at this company will not disappoint even the most demanding users. I've always liked Casino Heroes because it has an interesting interface and a lot of themed slots. They are dedicated to adventures of your favourite fictional characters. Moreover, such new games please users not only with a high-quality design but also with a rather good RTP rate. This means that users only need to correctly distribute their assets in order to gain profit.

The company has a welcome reward, and this is not the only bonus that active players may count on. It’s always easy to ask the support service for more information on additional incentives. Its specialists are ready to help all registered clients. You can contact them via the live chat, and it’s easy to get their professional advice at any time of the day.

Among other legit points, I’d like to mention the efficiency of transactions. The thing is that in this company it is easy to use both bank cards and electronic systems. And I don't see any scam aspects in the activities of the presented office. Therefore, feel free to register here and start earning from the very first day of cooperation with the leader.

Casino Heroes

Casino Heroes is an interactive pay and play casino powered by NetEnt, Microgaming Betsoft, Quickspin, Push Gaming, Yggdrasil and Play’N GO. All slots can be played instantly via a compatible flash browser, or via casino’s mobile casino. Casino Heroes is licensed by Malta Gaming Authority.

Pros / Cons

100% up to 100€ welcome bonus

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The minimum deposit is 10€
The maximum bonus amount is 100€
The maximum bet allowed during the bonus is 5€
The wagering requirement is 40-times the deposit
One bonus per household, IP address

Other terms and conditions apply. +18. Play responsibly.

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Maximum deposit bonus €500 / $500
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18+. Gamble responsibly.
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The minimum deposit is 20€ for the free spins
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A Complete and Honest Review of Casino Heroes Online Casino

If you want a similar site but with a larger number of games to choose from and more banking options, we recommend Betway Casino.

Long pending periods for deposits and withdrawals

Live chat support not available 24/7

Three island challenges, boss fights, and the magical currency of rubies. If
you’re confused, I’m going to help you to make sense of it all.

Casino Heroes strives to stand out from the pack by sending players on
missions for prizes. It’s a clever premise that rewards players for successfully
conquering each challenge by providing them with free spins and other prizes.

Aside from the adventures, players will find several hundred slots and casino
games, including live dealer tables and video poker options.

A minimum £10 deposit is all it takes to set off on the first adventure, and
if you’re lucky enough to accumulate your rewards, your payout should be
approved within 24 hours and in your possession in less than five days.

If you enjoy bonuses, there are new player offers, but the focus is primarily
on the adventure mission concept, with additional perks like “double your speed”
rewards as part of the overall promotional program.

Casino Heroes is fully licensed and regulated by three of the top agencies.
It is open to players in several countries, except for the United States and
seven other jurisdictions.

Ratings

Overall

It’s always a pleasure to review a betting site that offers its players
something new and different. Casino Heroes has an exciting theme and unusual way
for players to collect loyalty rewards and that makes it stand out. While
banking could be expanded to offer more alternative methods of funding, it’s
fee-free (if you limit yourself to three payouts a month) and has a relatively
quick 24-hour internal processing. You’ll be able to find many of your favorite
games, as the casino hosts five hundred slots and table variations, plus some
live dealer action as well.

Game Variety

The list of slot games puts CasinoHeroes.com somewhere in the middle when it
comes to online casinos. It’s not the smallest, but it doesn’t come anywhere
near the one-thousand-plus games that some of the newer sites tend to offer.
While the actual casino varies greatly depending on location, the slot banks do
have plenty of jackpot games, a wide range of themes, and can be played at
different denominations. The table games cover the basics plus add a few fun
twists, but there’s always room for more. Video poker is in the same boat, and
specialty games are missing from this casino.

Banking

I’m deducting one star for two reasons. The first is that this site puts
forth a relatively short list of banking options. There isn’t even a prepaid
paysafecard alternative that is popular with some online players, nor is there a
Bitcoin alternative. It’s surprising that there would be just credit cards,
e-wallets, and Trustly for UK players when so there are so many good viable
financial options that could be added. The second reason is for lacking a
dedicated banking page that details all of the deposit and withdrawal methods
and the pertinent features for each.

Bonuses

The welcome bonus gives new customers an option of a deposit match or batches
of free spins if they’re willing to deposit more into their betting account.
It’s a step above what many sites offer, but nothing unusual. Things get much
more interesting when you look at the overall premise of the site and the ways
to earn additional free spins and other bonus rewards by playing games and
traveling through three different virtual islands. It’s a fun game and takes
things to the next level, especially for players used to traditional online
loyalty programs that don’t provide many benefits.

Customer Service

If you look at the quality of customer service alone, the rating would be
even higher. But I was compelled to lower it because the department isn’t open
24 hours a day and is not available for phone inquiries.

User Interface

I’ll say this a few times throughout this review, but the best feature of
website usage itself is the fast and complete loading of all of the games. I
can’t tell you how frustrating it can be to look through slot banks and have to
keep asking the site to load more after every ten games appear. It’s even more
“fun” when there are over a thousand games to review, let me tell you.
CasinoHeroes.com does this well, and is equally as convenient on the mobile site
as it is on PCs or laptops.

The Basics About Casino Heroes

It’s fitting to have a website called Casino Heroes owned by a company named
Hero Gaming. The ownership group
was founded in 2013, and CasinoHeroes.com was the first of three gambling sites
launched by the company.

Casino Heroes hit the internet in 2014 with a focus on Scandinavian
countries, although the list of acceptable regions is quite lengthy. The
Japanese market was targeted next, with the launch of CasiTabi.com in 2015, and
Betser.com followed in 2016 for sports punters.

Hero Gaming takes an innovative approach to internet betting with custom
features for players. It utilizes some different software providers, and the
adventure quests take things to the next level with a fun, unique, and ongoing
twist to standard wagering.

Everyone is accepted except for players from the United States, Italy,
France, Guyana (French Guiana), Réunion, Guadeloupe, Martinique, China, and Hong
Kong.

Casino Heroes is licensed and regulated by the Malta Gaming Authority and the
Curaçao eGaming Commission. Players within the United Kingdom are under the
governance of the UK Gambling Commission.

The Casino Heroes Adventures

While I think that the adventures are fun for players as they enhance the
gaming experience and are an unusual way to issue loyalty prizes, they can be
confusing. It would be beneficial for players if Casino Heroes would include a
“how to” video to demonstrate how they work.

As a video isn’t available, I’ll do my best to explain them to you now that
I’ve had a chance to read through everything thoroughly.

There are three islands and various regions. Each island comes with a level
of difficulty. Treasure Island is the easiest, Rock of Riches is
middle-of-the-road, and Mythical Mountains is the most challenging.

Each island offers either fifteen or twenty treasures and anywhere from ten
to thirty-nine bosses.

The treasures are your value-added gifts, and the bosses are there to stop
you from claiming them.

Once you complete a region by satisfying the gaming requirements, you meet
the boss. You have to win the battle with the boss to be able to move on to the
next region. If you’re successful, you also receive a prize to claim on the next
island or in the Ruby Store. If you’re unsuccessful, you have to keep trying,
but you do get to claim a five-free-spins consolation prize.

There is a progress bar so you can monitor how much headway you’re making
across the region. You only need a minimum of £.20 bets to keep moving forward.

Rubies are the magical currency on the island. You can use them to purchase
Hero Spins, Super Hero Spins, or Mega Hero Spins. Alternatively, you can use
them in the dedicated Ruby Store.

The adventures take the place of a traditional loyalty club by monitoring
levels of play and issuing rewards for reaching different plateaus.

I think it’s a more entertaining way of implementing this type of program,
but it could use a more straightforward explanation, as it took me a while to
figure out the concept and the ins and outs of the program. While there are some
details that I’m probably still lacking, you should get the gist.

Slots

Evolution Gaming, Microgaming, NetEnt, Play ‘n Go, Playson, Push Gaming,
Quickspin, and Yggdrasil. If you’re
even vaguely familiar with online slots, you probably recognize at least a few
of these names, as they’re some of the most prominent online casino software
developers out there today.

The slot banks will vary greatly depending on a player’s location, but should
average out at about 450 slot games on the full website and just above half for
mobile play.

Some of the most popular games, determined by Casino Heroes players, are
Gonzo’s Quest, Book of Dead, Vikings Go Berzerk, Starburst, Gemix, and Twin
Spin. Other favorites are Crystal Land, Finn and the Swirly Spin, Pied Piper,
Twin Spin Deluxe, Viking Gods Thor and Loki, and Pumpkin Smash.

For players who enjoy the progressive jackpot versions (and who doesn’t,
right?), there are some millionaire makers in the mix. These prize points will
change by the time you read this, but when I wrote it, Mega Fortune was showing
a £2.2 jackpot and Hall of Gods surpassed the £2.7 million mark. Other
increasing prizes include Holmes and the Stolen Stones at £32K, Divine Fortune
at £245K, and Power Force Villains approaching the £60,000 level.

A few slots that you may already know…Guns N’ Roses, Beauty and the Beast,
Planet of the Apes, Dracula, The Phantom of the Opera, Fairytale Legends Hansel
and Gretel, and Jack Hammer 2.

I like the setup in the slot game banks. It’s extremely fast and efficient.
Rather than having to continuously click buttons to reveal a new batch of games
to review, everything is unveiled at the start. So if you select “Jackpots,”
you’ll see all of the games in that category. It made things even easier on a
tablet, as misclicks were avoided when scrolling through the titles.

You can search for one particular game if you know what you’re looking for,
but that’s the extent of the sorting features. You have a jackpots menu item,
but nothing additional like “bonus round games” or various themes. On some
sites, that would cause frustration, but because of the website design and the
full loading of all slot options, it’s not a problem, as you can review
everything so easily anyway.

Casino Games

Casino games are separated out into Roulette, Blackjack, Table Games, and
Video Poker. It’s unusual for a site not to have a separate live casino area,
but the live dealer tables are integrated into those main casino sections.

I noted that the casino game areas do vary greatly depending on geographic
location. In areas that are open to more gaming selections, there are just under
twenty each of roulette and blackjack, and twenty-nine other tables. Video poker
can come in as high as fifteen games.

When converted to mobile play, though, these get narrowed down to just a few
games in each section.

Because there isn’t a live casino area, you may not realize that these tables
are open to you, but I counted fifteen amongst the regular casino tables.

Casino Hold ’em, Money Wheel, Casino Stud Poker, Super Wheel, and a
progressive jackpot poker game all enhance the typical gaming collection that
focuses on roulette and blackjack.

Specialty games like keno or scratch cards are lacking, but casino players
should enjoy the experience. The graphics are bright and bold, making selections
more comfortable with less chance of mistakes.

Banking Options

Occasionally, I’ll come across a website that may put some financial services
logos in the footer area of the homepage but won’t provide a dedicated banking
page. That’s the case on CasinoHeroes.com, and it doesn’t make sense, as
everything else is fully disclosed.

Deposits and withdrawals are the essential services of a betting site, and
potential new customers should have the opportunity to review the entire
product, including their banking options.

I do understand that, just like the games, the banking will vary depending on
the location of the player, but that can be noted in a comprehensive listing.
I’m talking about things like minimums, maximums, fees, turnaround times, etc.
It’s so much more efficient for players to be able to review everything all at
once rather, than leaf through the website pages trying to piece together the
information.

Now, I will say that there is a mention of a banking page with a link
provided within the payments area of the FAQs, but that link doesn’t go to an
active page. So maybe the developers are working on launching a new section.

In the meantime, to make sure I provided an accurate listing, I did reach out
to customer service, but the live chat was closed, as it doesn’t operate around
the clock. On the plus side, though, my email was responded to relatively fast.
That was enough to impress, as I can’t tell you how many times I’ve submitted an
email to different operators without ever receiving a response.

For players in the UK, I was told that the options are credit cards, Trustly,
Neteller, and Skrill. That was the extent of the information, though.

I did review the terms and conditions to put together more details, so the
following list should give you some proper guidelines on the methods accepted
and what they involve.

Casino Heroes does promote that they turn their internal approvals around
within 24 hours for payouts, and then the overall timing depends on the method
used.

Deposits

Fee: Free

Minimum Deposit: €10

Fee: Free

Minimum Deposit: €10

Fee: Free

Minimum Deposit: €10

Fee: Free

Minimum Deposit: €10

Fee: Free

Minimum Deposit: €10

Withdrawal Methods

Minimum Withdrawal: £10

Turnaround Time: 1-5 Days

Fees: First 3 per Month Free

Minimum Withdrawal: £10

Turnaround Time: Instant

Fees: First 3 per Month Free

Minimum Withdrawal: £10

Turnaround Time: 1-5 Days

Fees: First 3 per Month Free

Minimum Withdrawal: £10

Turnaround Time: Instant

Fees: First 3 per Month Free

Minimum Withdrawal: £10

Turnaround Time: 1-5 Days

Fees: First 3 per Month Free

Bonus Promotions

We’ve established that the “adventures” are the heart and soul of this casino
and provide a unique way for players to earn some free spins and other prizes.

There are a few other promotional opportunities as well, though.

When it comes to the welcome bonus, players have their choice of two, and
each one has two parts that correspond to the first two deposits made into the
new CasinoHeroes.com betting account.

Welcome Bonus Option #1

Deposit one: Deposit a minimum of €10 to get a 100% deposit match up to €50
plus 50 free spins on Starburst

Deposit two: Deposit a minimum of €10 to get a 100% deposit match up to €50

Welcome Bonus Option #2

Deposit one: Deposit €100 or more to get up to 300 free spins on selected
games

Deposit two: Deposit €50 or more to get up to 75 free spins on Finn and the
Swirly Spin

Let’s talk about rollovers now, as they do apply to any of the bonus awards
available to new players.

The wagering requirement on the deposit-matching funds is twenty times, but
it applies to the sum of the bonus and deposited amount together. If you deposit
€10 to get €10, your twenty-times rollover is set on the €20 total for €400 in
required bets needed to fulfill the playthrough condition.

For free spins, the rollover comes into play with any winnings that are
accumulated. Let’s say you end up with €50 in profit after completing your free
spins; you then need to play those through forty times over. That’s a total of
€2,000 in wagering.

Casino Heroes uses what’s known as a sticky bonus. That means that any bonus
money is removed first before you receive a withdrawal. If you were awarded a
€10 bonus, for example, that €10 is subtracted from your credit balance before a
payout is issued.

It’s also handy to know that your real money is used before any bonus funds,
and your real cash can be withdrawn at any time without penalty.

Using your bonus money is the only way to offset your wagering requirement,
though. You’ll probably want to use it on slots, as they are the only games that
contribute 100% to your playthrough quest. Video poker comes in at 30%, and
table games will range from 0% to 10%, depending on the game.

Treasure Chest Additions

On CasinoHeroes.com, players’ rewards are kept in a treasure chest. From time
to time, the casino will add some goodies to the chest – just because.

For example, the current promotion is a free spins giveaway. Anyone who has
made a deposit within the last sixty days and played it through will find the
reward of ten free spins on Twin Spin Deluxe in their treasure chest. Of course,
the forty-times rollover applies, but it’s always nice to get a gift, right?

Mobile Compatibility

When it comes to mobile accessibility, there are a few ways to access the
Casino Heroes website.

If you have an iPhone or iPad, you can download the iOS app.

Alternatively, anyone can use the site just by pulling it up in a mobile
browser. I accessed it on an iPad without the app, and it converted to a
flawless format. The games loaded instantly, and I didn’t have to continually
click a “load more” button. Everything appeared all at once for a more natural
review of the gaming selections.

The menu is located at the top right instead of across the top like the full
site features, but everything is still there. You can review promotions and
participate in the island challenges without needing to pull out your laptop or
get to a PC.

Customer Service

Hero Gaming is even creative with its customer service, calling their agents
“Support Heroes.” I like the similar thread weaving through the entire site,
giving it continuity and many things that allow it to stand out from the rest.

The department does operate on limited hours, though. I tried to access live
chat after 24:00 (CET) and had to send an email instead. The department is open
10:00 to 24:00 CET and there isn’t a phone option for players who prefer
speaking with someone.

Customer Service:

As far as the responses go, I was very pleased that my email was responded to
quickly. I left it late at night, and in the morning, the answer was there
waiting for me. While it did address my primary question and was very courteous,
I would have appreciated more information.

I asked about the banking options and any details for each, and was given a
list of the available methods but no mention of the minimums or fees. I also let
the agent know that the banking link didn’t take me anywhere, and that wasn’t
addressed either.

I’m not going to be too harsh about any of this, though. Compared to many
other operations, this is a top-notch department. You can’t even believe how
many casinos don’t respond to players at all. You shouldn’t have to be concerned
about that with Casino Heroes.

Conclusion

I started this review out by talking about the unique theme that weaves
throughout the casino gaming. The adventures offer up a unique way for players
to receive some perks, but are certainly not required. If you want to register
and go straight to your favorite game or try out something new, you can go right
ahead. You won’t encounter any required trips across the island and encounters
with the “bosses.”

As far as player services go, the minimum £10 deposit and £10 withdrawal is
on the low end and should accommodate any online bettor. The payments should be
approved within 24 hours, so if you use Skrill or Neteller, you can have cash on
hand within a day.

Even though there is a 2.5% fee for payouts, it doesn’t kick in until the
fourth withdrawal of the month, so as long as you plan accordingly, it shouldn’t
be difficult to take advantage of fee-free transactions across the board.

While I would have liked to have been able to review a banking page, it did
give me the opportunity to contact customer service, and I found their response
to be quick and pleasant. Expanding customer service to 24 hours would
accommodate more customers, though.

Although the focus is on Scandinavian players, Casino Heroes markets to and
accepts international players with very few exceptions. Everyone is on a
different time clock, so it would help them to offer around-the-clock
assistance.

When I look at the gaming itself, I do appreciate the combination of
different software providers, so more games are included. I also really liked
the fast loading and easy-to-scroll-through setup. I’m curious as to why the
live casino games wouldn’t be promoted more and isolated to a dedicated section
to make it easier for players who prefer them, though.

While there are “enough” table games and video poker options to accommodate,
those sections could be expanded and some specialty games added to the
collection. Bingo, keno, scratch cards, and other parlor games are mainstays for
some players.

If you enjoy using a betting service that ventures out from the typical
website with a fun premise, plenty of progressive jackpot slots, and a top-notch
mobile platform, then Casino Heroes should fit the bill.

Unique customer loyalty game

Complete loading of all games at once so you don’t have to “add more” in
batches

Combination of top software providers like NetEnt, Quickspin, and
Yggdrasil

Friendly and responsive customer service agents

No real-money penalty for removing a bonus award

iOS app or mobile browser access

Low £10 minimum deposits and withdrawals

Within 24-hour internal cash-out approvals

The Creativity!

Casino Heroes Review

Meet the new age of gambling - All your favorite games on your smartphone or tablet

Casino Heroes was founded in 2014

Available for players from Ukraine.

The quality has been thoroughly tested by casinobonusesfinder.com

Casino Heroes boasts a massive library of games featuring developers like Evolution Gaming, Microgaming, NetEnt, Nyx Interactive, Play'n GO, Playson, Quickspin, Yggdrasil Gaming, Push Gaming. Play your favourite games online using your PC or mobile device.

Optimized for Mobile

Lots of NetEnt Jackpots (both local and pooled)

Certificate of Trust

Great Welcome Bonus

Enjoy the unlimited validity time

Top Online Casino

Knowledgeable Support

Unique and legendary theme that's sure to go down well with global music fans

Casino Heroes Player Reviews

(0 Reviews) Write a Review

�� Website:	https://www.casinoheroes.com/
��‍��Casino Software:	Evolution Gaming Microgaming NetEnt Nyx Interactive Play'n GO Playson Quickspin Yggdrasil Gaming Push Gaming
��Casino Types:	Instant Play Casinos Mobile Casinos
��Currencies:	Euros British pounds sterling Swedish kronor
��License:	Malta Gaming Authority
��Languages:	English Finnish German Swedish
��Deposit Methods:	MasterCard Neteller Visa Skrill Direct Bank Transfer EcoPayz Trustly Zimpler
��Withdrawal Methods:	MasterCard Neteller Visa Skrill Direct Bank Transfer Trustly
��️Game Types:	Slots Roulette Video poker Blackjack Baccarat
⏱️Cashout times:	ewallets: 24 hours, credit / debit cards: 3-5 days, bank transfers: 2-3 days, cheques: Not offered, pending time: 0-72 hours
��Max withdrawal:	All winnings made within 30 days or less that exceed €20,000 will be paid out in installments over certain period of time
��Min Dep:	€10
��Min Pay:	€10
��Established Date:	2014
��Owner:	Hero Gaming Limited Casinos
��Mobile:	Yes
��Email:	[email protected]
��Phone:

All Available Casino Heroes Bonuses

EU-based licences

24/7 customer care

Established casino

NetEnt Live Casino

Mobile Casino Included

A rewarding VIP Club program for dedicated players

Unique and legendary theme that's sure to go down well with global music fans

Casino Heroes Casino

Players from United Kingdom cannot play at Casino Heroes casino.

Overview

Review last updated – March 2019

CasinoHeroes is a rebranding of CasinoSaga.

Casino Heroes are clearly a casino targeted at the fantasy geeks, providing adventure themed play throughout their site. Given the success of major TV shows like Game of Thrones this is a rapidly expanding market and one many player may find satisfaction in.

Trustworthiness

Only one of the six reviews who work regularly for this site holds an account with CasinoHeroes and that was opened for testing purposes. They report positive experiences.

Casino Heroes have taken the decision not to discuss player complaints with this service.

Casino Heroes appear to have been involved in a responsible gambling failure.

Bonuses

The Casino Heroes Welcome bonus currently consists of 100% up to £50

The minimum deposit that will trigger the bonus is £10.

This bonus has a wagering requirement of 40xbonus for the deposit bonus.

The bonus is structured so that only wagering with bonus funds, which are stacked beneath the deposited funds, counts towards the wagering requirement. This also means that bonus restrictions, do not apply while you are wagering with your deposited funds. In other words as long as you are only using deposited funds you can withdraw at any time you like.

The maximum allowed bet is £5 on any single round of play.

There is no maximum win on either the deposit bonus or the complimentary spins.

Only players from the UK are eligible to receive this bonus. Other bonuses available in other territories.

Bonus and associated winnings will expire after 30 days if wagering requirements are not completed.

Slots * 100%

Video Poker 30%

Blackjack (incl. Pontoon and Double Exposure), Oasis Poker, TXS Hold’em Poker, Casino Hold’em 10%

Roulette 5%

Baccarat, Punto Banco 0%

All other games 100%

*except Blood Suckers, The Wish Master and Dead or Alive 0%

Available to newly registered players only.

Every effort is made to ensure these terms are accurate and up-to-date, however we accept no responsibility for inaccuracies or errors. It is your responsibility to ensure that you confirm the terms of any promotion you accept with the operators website before you play.

BONUS CODE: NA

Payout Speed : 24h

Our reviewer reports withdrawals being paid within 24h hours.

Minimum withdrawal – None listed.

Maximum withdrawal – None listed.

Banking options available - Bank Transfer, Neteller, Credit/Debit card

Software

Casino Heroes use Net Entertainment software for their instant play casino. They also offer some BetSoft slots games. To find out more check out our Net Entertainment Software Review.

Game selections are as follows;

Customer Service

Email Testing Record

November 2018 - 4 minutes

December 2016 - 8 minutes

June 2015 - 17 minutes

November 2014 - 14 minutes

June 2014 - 2 hours 3 minutes

Licensing

CasinoHeroes hold the following gambling licenses :

United Kingdom Gambling Commission - The UKGC are widely considered to be the most reputable regulators involved in the online gambling market. They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service. As such the value of this license for players depends largely on the professionalism of the ADR service utilised. Casino Heroes currently use eCOGRA. You can find further information regarding this regulator's complaint policies here.

Malta Gaming Authority - In our experience the MGA is the best regulatory authority in terms of the management of player complaints. Their complaints team is open and cooperative in the discussion of player issues and we've managed to resolve a number of credible player issues working with the MGA. You can find further information regarding this regulator's complaint policies. You can find further information regarding this regulator's complaint policies here.

Curacao eGaming - CasinoHeroes are licensed by eMoore, the Curacao eGaming Master License holder that is responsive and cooperative in the management of player complaints. You can find further information regarding this regulator's complaint policies here.

Restricted Countries

Players from United Kingdom NOT accepted.

Casino Heroes Review – The Complete Saga

Dear players, we regret to inform you that Casino Heroes is closing. We would like to recommend that you try your luck at William Hill, which is another excellent casino. Thank you and have fun.

I hope you’re ready for an adventure, because Casino Heroes has one lined up for you. Bringing a new gamification concept to the online gambling sector, now you are not just any ordinary gambler. No, you are a grand warrior trekking across its fictional world called Heroville, battling the many evil bosses scattered throughout the islands. To do so, you must earn progress points by playing your favourite games. Ah, back in familiar territory now!

Our Rating of Casino Heroes - United Kingdom

Overview – One Click to Your Topic
Games	700
Jackpots	26
RTP	97.15%
Customer Support	Live Chat 9am-12am, Email English
Most Popular Game	Gonzo’s Quest
Fairness Ensured By	eCOGRA
Player Protection	GambleAware, GamCare
Gambling Licence	UKGC Licence 326623
Casino Heroes
Welcome Bonus	£400
Visit Casino Heroes	Play Here!
Website	www.casinoheroes.com
Overall Rating	4 / 5
Casino Heroes Highlights
Casino Rank	Best Online Casinos
Payment Rank	Best Skrill Casinos
Full T&Cs apply .

With its game-within-a-game, Inception-style system, this operator has effectively gamified the online casino further than ever before. To cover it all in my Casino Heroes review, I have traversed Heroville’s Mythical Mountains and Rock of Riches and gathered all of the pertinent information about the games available to play, payout statistics, software and licencing requirements. Do you have what it takes to be a Casino Hero? Grab your map, battle armour and trusty weapon and let’s find out!

The Casino Heroes Games on Offer

To become a true warrior on the isles of Heroville, you’re going to need to play some Casino Heroes games, which is the reason we’re all here. All of the near-700 games on the website not only provide all of the fun of playing blackjack or spinning slots online, they also contribute to your progress bar and get you closer to fighting the big boss at the end of the road. While the concept ar is a cute idea, it wouldn’t be able to stand on its own if the operator didn’t also offer a wide variety of games for you to actually play.

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Take Your Pick from the Casino Heroes Collection

Luckily, the developer behind Casino Heroes – Hero Gaming – has taken this into account when putting together its collection of games. The local Heroville Casino lobby is bursting at the seams with all of the slot options you could ever hope for, plus a selection of the classic favourites that should satisfy any adventurer.

The arrow in the quiver is definitely its selection of slots, though, which make up 80% of the total games available on the website. The classic favourite fruit spinners are here, plus some of the newer releases and over 20 jackpot slot games. It’s always tough to choose a lucky slot when there are so many options, and the website could certainly benefit from adding extra filter categories to help you sort through the haystack of games.

The Most Popular Games at Casino Heroes
Slots (547)	Roulette (37)	Blackjack (67)	Table Games (33)	Video Poker (15)
Thunderstruck 2	French Roulette La Partage	Pontoon	Texas Hold ‘Em	Jackpot Poker
Rainbow Riches	English Roulette	Hi Lo 13 European Blackjack Gold	Red Dog	Deuces Wild
Game of Thrones 243 Ways	Realistic Roulette	Double Exposure Blackjack	Mahjong Exchange	Jacks or Better
Lucky Leprechaun	Relax Gaming Roulette	Single Deck Professional Series Blackjack	Baccarat	Joker Poker
Ted	Roulette European	Perfect Pairs 21 Plus 3	Caribbean Stud	All American
Jack Hammer 2	European Roulette with Track	European Blackjack	Slot Dice	Casino Stud Poker

The remaining 20% of the Casino Heroes online games are split among the roulette, blackjack, poker and a couple of other classic table games. I was underwhelmed by the range of video poker options, which are pretty basic and stick to the standard Jacks or Better, Deuces Wild and Joker Poker varieties. Blackjack and roulette options are also kept clean and clear, making it easier for you to pick a game and get right to the fun part. RNG-based table games are mostly provided by leading game developers NetEnt and Play’n GO, while the live games are sourced from Evolution Gaming.

Get That Live Casino Feeling, Online

It can be easy to forget your role as a brave warrior when you’re in the middle of a live game of roulette or blackjack. Watching the glamorous croupiers, streamed directly from Evolution Gaming’s own state-of-the-art studios, is an incredibly immersive experience, making you feel more like you’re wearing a tuxedo than battle armour. The variety of live games on offer is impressive, more than making up for the non-live options that are available and bringing the classy casino atmosphere back to Heroville.

Making Your Casino Adventure Mobile

If you want to continue your quest while you’re on the move and have an Apple device, you can download the Casino Heroes app from the App Store. Unfortunately for Android users, there is no app available for you, but users of any device can easily play some of the Casino Heroes games through its website. Interestingly, you can try some of the games for free when playing on mobile, a feature that is only available on the desktop version if you’re not logged in to your account.

Taking Table Limits to the Top

When you’re choosing which online casino will be best suited to your style of play, its key to think about your betting budget. With all of the online options in the world to choose from, there’s no point picking a place that doesn’t allow you to make wagers of the right monetary value. In this sense, finding an operator with a wide spread of table limits will ensure that no matter how low or high the bet you’d like to make, you can find a game to match.

Casino Heroes has one of the biggest variations in table limits that I’ve seen so far. One of the live roulette options is designed specifically with high rollers in mind, letting players place bets up to a staggering £100,000 for a single spin. On the other hand, it also offers some of the lowest stakes, offering hands of blackjack at as low as 10p.

Casino Heroes Payout Rates

Playing casino games is always a gamble, regardless of which game you choose to play. However, the payout rates will vary from game to game and each will offer a different return to player (RTP) percentage. The average RTP for the slots at Casino Heroes, for example, hovers at around the 95% mark, while blackjack games can have an RTP of up to 99.53% and those few percentage points can make a bit of a difference.

In understanding the RTP statistics, it’s important to note that there are two different versions an operator can provide, which is the theoretical and real RTP. All slots have a static RTP that doesn’t change, as is put in place when the developer codes the game itself. On this website, you can find the different RTPs of slot games provided by NetEnt within the rules or help setting of each game, which can be a bit cumbersome to find. Unfortunately, Casino Heroes payout rates have not been published, so this is the only way to access that information.

Classic Slots 94.23 - 96.70%

Video Slots 94.51 - 96.80%

Roulette 97.30 - 98.65%

Blackjack 99.28 - 99.53%

Table Games 97.42 - 99.47%

Video Poker 96.77 - 99.56%

Scratch Cards* 00.00 - 00.00%

Arcade Games* 00.00 - 00.00%

. . . . .

RTP (%)

* There are no scratch cards or arcade games available, so payout rates are not recorded for these game categories.

As the table shows, the slot options here fall within the industry average of 92-96%, on the higher end of the scale, in fact. This is a good sign, as the information I’ve collected shows that a wager place on a slot here is likely to be in better hands than at much of the competition.

The roulette, blackjack and video poker options are all at the high side of the industry averages too. Although there aren’t a large number of varieties in the availability of these games, keeping the selection small has allowed the operator to cultivate its collection using only the versions with the higher RTP percentages. Though understanding the RTP of the games you’re playing won’t affect the progress bar on your journey through Heroville, it could make a difference to your bottom line.

The Casino Heroes Software Situation

The gamification aspect of Casino Heroes has had a significant impact on the way the user interacts with the website. The landing page displays your avatar – which you can select from 21 different warriors – on a cartoon island, showing your progress towards the boss. While this is certainly snazzy, it barely looks like the type of website where you’ll find a swathe of games to play. A few image icons down the right-hand side show your most recently played games, or the Play icon at the top of the page will take to you the main games page.

Software Providers	Evolution Gaming
Website	www.evolutiongaming.com
Game Developer(s)	Yggdrasil, Push Gaming, Quickspin, Microgaming, Play’n GO, NetEnt, Playson, Evolution Gaming
Languages	English, German, Finnish, Norwegian and Swedish
Download-Size	No Download
Hardware Requirements	No Download
Software Requirements	No Download
Instant Play Requirements	Flash Player 11.3 or above

After being welcomed with such fanfare on its treasure map-style home page, the flat navy background of the games lobby seems a little dull. Here, though, the grid layout of the games makes it easy to find the one you’re looking for, adding a handy search function if you know the name of your lucky game. Slot games are well known for being bright and colourful – sometimes even too much so – and those available here are no different. On the complete other end of the scale, the non-live poker and blackjack games could do with some sprucing up as they’re not much to look at.

The Casino Heroes software isn’t available to be downloaded, as all of the games are available as instant play directly in the web browser. It draws its games from leading developers Evolution Gaming, NetEnt and a few others. Each developer uses different ways of designing their games, so while some require you to have an up-to-date Flash Player, many of the newest games are HTML5 based, meaning all you need is a normal internet connection and something to connect it to. Then, you’re good to go! I am happy to report that I didn’t have any loading issues or other problems with the Casino Heroes software, keeping my experience smooth throughout.

The Whole Casino Heroes Saga

The online casino was founded in 2014 by Georg Westin, who was also the brains behind rivals Happy Bingo and Casumo. Initially launched in Scandinavian countries under the name Casino Saga, a brief trademark dispute was resolved as the website was renamed Casino Heroes. The website you see today is the third iteration, after the entire look and feel was overhauled and the page relaunched in September 2017.

A Page in the Casino Heroes Tale

The parent company, Hero Gaming, is based in Malta with CEO, Tomas Backman now at the helm of the organisation, having replaced Magnus Alebo in April 2018. Though new to the UK market, Casino Heroes has been around in the Scandinavian scene since 2014, with its founders aiming to create a new experience by combining the features known and loved by mobile gamers with all of the standard casino games. In the highly competitive online casino industry, having such a significant point of difference has certainly helped Casino Heroes stand out from the crowd.

Its unique gamification style has also earned it high praise in the form of industry awards. It was first heralded by online magazine, EGR, at its 2015 Marketing and Innovation Awards, followed by another win in the Rising Star category at EGR’s Operator Awards in 2016. 2018 was also a fortunate year, bringing in the Global Gaming Awards trophy for Casino Product of the Year, and was shortlisted for a prize at the EGR Marketing and Innovation Awards presented in June.

More Information about Casino Heroes
Company	Security	Player Protection	Support
Name: Casino Heroes	Encryption: SSL encryption	Deposit Limits: Dependent on the Payment Method	Phone: Not Available
Head Office: 53/4, Sir Adrian Dingli Street, Sliema, Malta	Licence: 326623	Activity Limitations: Available	Email: support@casinoheroes.com
Parent Company: Hero Gaming Limited	IT-Security: eCOGRA	Self Exclusion: Available	Contact Form Not Available
CEO: Tomas Backman	RTP Analysis: eCOGRA	Protection of Minors: Guaranteed	Live Chat: Available 0900-00.00
Employees: 50-200	Anti Money Laundering: Sanction List screening	Problem Gambling Organisations: GamCare, Gamble Aware

Do You Need Help on Your Quest?

There are two ways of contacting the Casino Heroes support team should you have any queries that aren’t answered in the website’s Frequently Asked Questions section. If you’re playing between 09.00 and midnight, the quickest way to get a response is through the live chat, where real people are available to help you with any problems. Outside of those hours though, your only option is to send an email to its support address and wait for a response.

This is a bit of a shame as far as I’m concerned, as having a contact phone number is always a helpful option if you aren’t so comfortable in your ability to describe your problem with the written word or need help on the spot. If you do need more immediate support for questions about problem gambling issues, there are links to the GamCare and GambleAware organisations in the footer of the website page, as well as Casino Heroes own resources in the Responsible Gaming section.

Your Safety Is a Priority

As you can see, my Casino Heroes review has awarded full marks to the operator for the safety and security criteria. There are a few reasons for this, first of all being the mandatory licence from the United Kingdom Gambling Commission (UKGC), which naturally this operator holds. No casino can operate in the UK without this licence, so if you’re ever checking out potential casinos at which to play and cannot find the licence number, you’ve found a rogue website and should exit immediately.

On top of the UK licence, Casino Heroes is also certified by the Malta Gaming Authority and the Government of Curacao. For added player protection, the operator employs the latest in SSL security technology, which secures player data and is a standard in the online gambling industry.

Adding to the Casino Heroes Online Inventory

After reviewing the main aspects of the casino, I also like to award extra points in a couple of additional categories, some of which deserve to be covered more in-depth in their own reviews. For example, I’ve highlighted the various promotions that it is holding for both new players and for returning users. The treasure chest is overflowing with offers, including things like free spins in a seasonal summer special or bonus rubies to collect, which can be used as in-game currency to buy more spins or place high value bets on slots.

Awards .3/3

Promotions .3/3

Special Games .0/2

Loyalty Scheme .1/1

Extras .1/1

Bonus Points .8

I’ve also awarded full points for all of the awards that the operator has won. However, I couldn’t add any points in the Special Games category, as unfortunately there are no scratch cards or arcade games available on the website, let alone any unique gameplay types. Turning its loyalty program into a method of gamification was certainly worth winning a point for the casino in this case.

The Final Chapter of the Casino Heroes Story

There has been a lot of twists and turns throughout this adventure of a Casino Heroes Review, and now we’ve arrived at my version of a Big Boss in the conclusion. I’m proud to report an overall score of 78/100, with all points being carefully considered and weighed against my thorough criteria. I’m a big fan of the gamification concept, and there is a good number of games available to play, however maybe not quite as many options of blackjack as I’d like. If you’re a blackjack fan and want more options, check out 888casino or one of the many other online casinos that we have reviewed.

Major Strengths

Unique loyalty program

Major Weaknesses

Limited support options

Minor Strengths

Good welcome bonus

Wide table limits

Minor Weaknesses

Limited payment options

Limited video poker options

The website and iOS app work well without any issues, but if you’re set on downloading an app for an Android device then perhaps the LeoVegas app could be the way to go. If you’re after an online casino experience that offers a more classy, elegant atmosphere than the comical and animated style available here, then I’d recommend having a look at Grand Ivy. Casino Heroes definitely has a unique point of difference that could be a main drawcard for many an online gaming enthusiast, but it does create a narrower target market that may not be as appealing to others.

Frequently Asked Questions

If there was anything I’ve included in my Casino Heroes review that requires clarification, or if you think of anything I haven’t covered, please feel free to send me an email at contact@online-casinos.com and I will make changes to the review where possible.

What happens if I don’t defeat a boss?

When your progress takes you to a boss fight, defeating the boss will take you to the next level, potentially giving you some added bonuses. If you don’t defeat the boss, you will have to try again until you do win and move on to the next level, but you will receive 5 free spins on a selected slot if you are defeated.

Games 7/10

Bonus Offer 8/10

Mobile App 8/10

Live Games 8/10

RTP % 8/10

Software 7/10

Support 7/10

Banking 7/10

Security 10/10

Bonus Points 8/10

Betting limits of the most popular casino games:

Roulette Betting Limits
Minimum Bets:	10p – £5
Maximum Bets:	£500 – £100,000
Blackjack Betting Limits
Minimum Bets:	10p – £500
Maximum Bets:	£5 – £5,000
Slots Limits
Minimum Bets:	1p – 20p
Maximum Bets:	50p – £100

The average payout rate is 97.15%.

Residents of USA, Italy, France, Guyana, French Guiana, Réunion, Guadeloupe, Martinique, China and Hong Kong are not permitted to make an account.

Solve a mystery and spin to win with famous detective Sherlock Holmes in this themed slot.

Chase a royal flush in the Joker Poker game.

Add a touch of style to your adventure with one of the live games, such as Immersive Roulette.

The best way to contact customer support 24/7 is via email.

Various independent companies and government agencies frequently analyse the safety and security measures in place at this casino.

The remote gambling licence is issued by the UK Gambling Commission and the Malta Gaming Authority.

So, let's define, what was the most valuable conclusion of this review: Are Casino Heroes™ bonuses legit? ➤ Review updated Apr 05, 2021 ✅ €50 Match Bonus ✅ Withdraw winnings instantly! at Casino Heroes Review 2021 in Canada